Contacting sellers

[indyarchie]

Why is it that the message box does not work when trying to contact a seller? Doesn't work for anyone that I try.

[monica-sells]

You need to click the "Send Message" line on the bottom to open a dialogue box to type in....then click send (airplane)...it looks like regular text, not a link

[wastingtime101]

@indyarchie 

At the bottom of the message window, the box that says 'send message' is where you need to click to start typing. I'm hoping eBay will update that 'send message' text to something more instructive in the near future, like 'compose message', and hopefully eliminate some of the confusion stemming from the crowd that is not familiar with text message / chat format.

The photo landscape icon on the left is for attaching photos. The paper airplane icon on the right is for sending the message.

[fish665]

Yes  I'm clicking on send a  copy to my email . but it will not let me wrote a message,and i don't get the airplane to send the message

[eburtonlab]

You need to click on the "Send message" text line above that box to type your message.

[wastingtime101]

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@fish665 wrote:

Yes  I'm clicking on send a  copy to my email . but it will not let me wrote a message,

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You have to click where it says "send message" above copy to email @fish665 .