02-23-2024 09:30 AM
I've been using Collection Beta for months now and - aside from some pretty significant comping inaccuracy - I've found it a useful tool to track my collection.
I use the CSV upload tool to bulk upload my cards and it's worked pretty well since I started. However, in the last couple weeks I've been getting an error message "We ran into a problem" in a red error box.
Has anyone else experienced this issue? I don't think this is a big focus for eBay and haven't found much support for Collection Beta. Any help would be greatly appreciated!
02-24-2024 08:44 PM
I'm actually brand new to this, but am having the same issue. I did a small test upload on 2/17/24 and it worked just fine. Then on the I think it was the 2/22/24 I went to upload around 300 cards and it didn't work. I received the same error message you did. Also, my original upload got wiped out!
I like the idea of uploading then adding photos and small edits to get them listed, but this is frustrating. I'm sitting on inventory that needs to get listed ASAP. Hopefully, this gets fixed quickly by Ebay or maybe somebody can explain what maybe I'm doing wrong. (although it worked the first)
02-24-2024 10:12 PM
I found the problem.
In one card entry the cell for "Graded" was blank. I put in "Y" because I had the other cells filled in with PSA, grade #, and certificate number. Once I did that it all go uploaded. Crazy!!