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Clearing Recently Viewed Items under new Homepage Format

As of this week, Ebay reconfigured the homepage. There is no option at all to clear recently viewed items. If you click on the big 'Ebay' logo scroll down, the option to remove is gone. Who knows how to clear history short of resetting Mozilla and wiping all the cookies, broweser defaults and other things that make us all key in info again.. Thanks in advance.

Message 1 of 12
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11 REPLIES 11

Re: Clearing Recently Viewed Items under new Homepage Format

Hi this was asked to ebay on the weekly chat & no it can't be cleared but they recommend telling them what you think.
Maybe if enough of us tell them they will change it.

Here is ebay's answer below & you can find it on  post #79 in link below

http://community.ebay.com/t5/Weekly-Chat-with-eBay-Staff/Weekly-Community-Chat-May-10th-1pm-PT-Gener...



Happy to address these concerns for you:
 
1. There is no option to clear your Recently Viewed, but you can provide feedback using the Help tab on the right of the screen, no problem! As a staff member, I also run into the same issue you are with lots of items I've viewed to help posters on the boards and would love to be able to edit this feature
 
2. Any innappropriate content you are seeing in the Recomended for you section can be reported via the Help link as well. We'll be happy to take a look at this for you!
 
3. No option to switch back - this new home page will be rolled out to the eBay community in batches over the coming months. Be sure to provide your feedback for enhancements!


Message 2 of 12
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Re: Clearing Recently Viewed Items under new Homepage Format

 

Hi @labs118

 

I was looking for something else, but noticed this thread. I thought you might like to know...

 

Clear Recently Viewed Items:

Go to My eBay > Activity Tab > Recently Viewed > Clear All:

 

 

IMG_3601.PNG

 

Message 3 of 12
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Re: Clearing Recently Viewed Items under new Homepage Format

@jtzvwbug

Well thank you so much, since the roll out of the new home page I didn't even try & remembered it asked & answered by Trinton.
Thanks for the correct answer, we should let ebay know it can be done since they seem to think it can't

Your the best Smiley Happy

Message 4 of 12
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Re: Clearing Recently Viewed Items under new Homepage Format

 

Hi again @labs118,

 

You are more than welcome!

 

A couple of months ago, you provided me with some much needed cancelation screenshots and I appreciated that very much.

 

I'm pretty sure Trinton knows about this, but I'll touch base with him to make sure.

 

kt

Message 5 of 12
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Re: Clearing Recently Viewed Items under new Homepage Format

I did that but the items are still showing on the homepage.  (although the page in My Ebay is now blank)

Message 6 of 12
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Re: Clearing Recently Viewed Items under new Homepage Format

yes this really stinks,  I do not need e-bay to give me notifications of what I may be interested it,  they should scrap this area,   or I am going to scrap e-bay and buy directly, bypassing e-bay

Message 7 of 12
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Re: Clearing Recently Viewed Items under new Homepage Format

Yes this recently viewed items are a complete distraction, and I hate them, just more advertising that e-bay can sell and make it a pain in the --- for all the ebay buyers, I have been with e-bay since inception, and to jump through a hundred loop holes to find a solution, impossible, a phone number impossible, Great customer Service E-bay. from a not very happy camper................
Message 8 of 12
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Re: Clearing Recently Viewed Items under new Homepage Format

Speaking of jumping through hoops! How is it that I have to when looking at something with Adult Content that requires verification, yet kids can see these displayed in Recently Viewed Items?! Why is there No Option to turn this "feature" OFF?!!!!!!!!!
Message 9 of 12
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Re: Clearing Recently Viewed Items under new Homepage Format

Speaking of jumping through hoops! How is it that I have to when looking at something with Adult Content that requires verification, yet kids can see these displayed in Recently Viewed Items?! Why is there No Option to turn this "feature" OFF?!!!!!!!!!

Message 10 of 12
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Re: Clearing Recently Viewed Items under new Homepage Format

E bay is well aware of this. This has been going on for some time now. Yet, they ignore us and the issue. Is it to much to fix? I tell you, I am very disappointed.

Message 11 of 12
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Re: Clearing Recently Viewed Items under new Homepage Format

It's a time consuming aggravation. Hopefully ebay will realize this aggravation is another thorn in their consumer satisfaction's side. Eventually, these aggravations will result in a quite unfavorable plunge in consumer useage of their product. 

Message 12 of 12
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