Checkout not working on PC Internet Explorer

[breakingbismuth]

When clicking on the Paypal link in checkout, no popup showing up to make payment but if

you click on the Credit card link, it does come up.

Tried on an item I didn't want and it did work.  Won't work on 2 items I do want.

This happens often when I'm trying to buy stuff!

I wonder how many sales I'm missing out on my other seller id because of this.

[breakingbismuth]

Forgot to mention that I'm probably going to miss out on a good deal becuase of this too.

[berserkerplanet]

eBay, PayPal, and a lot of the internet at large no longer support Internet Explorer well, or in some cases at all.

Your choices are to complain about it, or if nothing else, use another browser for tasks that IE can't perform like Firefox or Chrome.


I still use Firefox 2.0.20 for most of my searching and general poking around because I have that browser tweaked the way I like it. FF2 was obsoleted 10 years ago, and recently is having a lot of trouble as websites are bumping up security requirements to even connect, and FF doesn't support TLS 1.1.

Because FF2 started breaking on eBay about 6? years ago, I partially moved to FF3.6, which I still use for 75% of my eBA, PayPal, FedEx, etc business, along with other sites (I run 3 different instances of FFF3.6.24 , configured differently for different tasks and purposes.) Things like leaving feedback, my seller dashboard, the listing bulk editor, and some other things are partially or totally broken in FF3.6, so I use an instance of FF31 for those. Additionally, as FF3.6 also does not support a minimum TLS 1.1 security protocol, I have to use FF31 for these forums and for other sites that balk in FF2 and FF3.6.

When things on a given site just wont work in FF 31, I fire up an instance of FF40 or FF52 and do my business there.

When buying on eBay I use Firefox 3.6.24 and stick things in the cart because I like it better and have it customized with addons for printing listings, etc. I then have to jump over to Firefox 31 to checkout since PayPal broke the interface a while back for FF3.6 browsers. Not a big deal since both are always open and logged in.

Why? I like the way I have my old browsers customized, extremely dislike the new Firefox interfaces and methods, and just haven't taken the time to just tweak Firefox 52 to suit to buy a few years of breathing room.

You have to use the right tool for the job. And the newest shiniest version isn't always the right tool (newer Firefox versions won't store and/or use form history for saving and recalling eBay feedback comments, and other similar issues, whereas Firefox 3.6 and Firefox 31 have no problems with those things).

I personally like portable versions of Firefox (I have 17 versions/22 instances installed) as they are self contained and standalone. Firefox Portable 52.6 ESR is a solid extended support release that avoids some of the issues of newest versions while being current(ish?) security wise.
https://community.ebay.com/t5/Selling/Form-history-not-saved-on-ebay/m-p/28110271/highlight/true#M11...

Just use a different browser for checkout.

[public-direct]

Thanks for the info. I wasn't aware that IE was a dinosaur already.

[berserkerplanet]

IE11 is the latest and last and isn't that old or obsolete in some ways, but I believe it is done and as far as Microsoft is concerned, Edge browser is the path forward.

Internet Explorer has been a problem for website developers for decades. Microsoft (in their arrogance?) does things their own way, doesn't abide by web standards the other browser makers do, and causes problems as a result. (The "<!--[if IE]> " type conditional comment syntax only IE recognizes allows developers to perform extra workarounds for IE browsers to compensate for not supporting some accepted stds and generally being behind in functionality.)

eBay often doesn't work well with IE (as evidenced by posts and comments in these forums over the years for things like printing shipping labels, or displaying certain content, etc), but obviously does work for most most of the time.

The key is to recognize that no browser works everywhere for all tasks all the time, and try an alternative for tasks when things go wrong. Sometimes an eBay website failing will be actually be a bigger server side code change problem affecting many or all, but other times it is the result of small changes in website code that breaks something in only a certain browser or browser version(s), or is due to a client side browser version update that breaks things (I never update my browsers automatically and know anything that goes wrong wasn't my doing)

TLDNR; Recognize that a single browser won't always work with eBay and have a backup plan via a different browser.