eBay

Anonymous · ‎07-15-2019

The checkout seems to be down ?? !!

Adding username/password in the popup paypal window and the nothing happens just the spinning wheel a few sec.

Tried from dif. devices and browsers but with the same result

My paypal account works fine from other sites

Anonymous · ‎11-15-2019

@jfregoni wrote:

When I select PayPal as a payment method, it start the verification progress but the spinning circle never stop.. Its lock there..

I tried with 2fa activated and deactivated, one touch activated and deactivated, different ebay alternatives, difefent browsers, phones, etc.. And it's always the same..

It used to work fine, but suddenly I have this problem

Hi @jfregoni, here are a few suggestions to try out:

Clear your cache & cookies.
Try checking out in a private or incognito browsing window.
Try using different browsers to checkout.
Attempt checkout via the mobile app.
Unlink your PayPal account from your eBay account.
- Go to My eBay. You may need to sign in.
- Click the Account tab.
- Click the PayPal Account link.
- Click the Unlink My PayPal Account button.
Ensure your PayPal account information is up to date
Contact PayPal customer support to ensure there are no errors on PayPal's end.

You are welcome to update me here if you are still running into issues and provide the item numbers for what you are attempting to purchase. I will be happy to report this on to our tech teams for review if all the available troubleshooting steps aren't resolving this for you!

Anonymous · ‎11-15-2019

@eburtonlab wrote:

@Anonymous

Possibly a relevant detail from another thread:

https://community.ebay.com/t5/Technical-Issues/I-cant-check-out-with-paypal/m-p/30419863/highlight/true#M65007

Could the OP be inadvertently triggering a security issue -- either on the part of eBay or PayPal -- by trying to access his PayPal account from another country? It sounds like things were working fine until this vacation.

Hi @eburtonlab, that could be possible. eBay Customer Service would be able to review for any security concerns and take steps to get them resolved.

jfregoni · ‎11-15-2019

@Anonymous wrote:
@eburtonlab wrote:
@Anonymous

Possibly a relevant detail from another thread:

https://community.ebay.com/t5/Technical-Issues/I-cant-check-out-with-paypal/m-p/30419863/highlight/true#M65007

Could the OP be inadvertently triggering a security issue -- either on the part of eBay or PayPal -- by trying to access his PayPal account from another country? It sounds like things were working fine until this vacation.
Hi @eburtonlab, that could be possible. eBay Customer Service would be able to review for any security concerns and take steps to get them resolved.

I already used it from this country with no problem.. I arrived here like 5 month ago and this problem started a few days ago.

I will try to unlink my ebay and pp