04-06-2023 01:06 AM
04-06-2023 01:29 AM
Does the carrier tracking in the return case show as delivered?
Hard to say why there is a hold. Was there a descepancy in the return process according to the seller?
Was this an expensive item? At times, eBay will review the return case for high dollar transactions.
Was an authenticator involved in the transaction?
Here is the link to the UK boards in case policies might be different there.
https://community.ebay.co.uk/t5/Discussion/ct-p/13