cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Cannot select store categories for markdown sale

I am trying to create a markdown sale by choosing store categories. When I choose "Create rules using categories" and then Store Categories and try to click on the individual store category checkbox nothing happens. If I select Ebay categories instead I can click the boxes. Anyone else having this issue? 

Message 1 of 4
latest reply
3 REPLIES 3

Cannot select store categories for markdown sale

Are you still having this problem @downtownbooks-milw ? It's working OK on my end.

Message 2 of 4
latest reply

Cannot select store categories for markdown sale

This happened to me over the weekend @downtownbooks-milw - or something similar happened.

 

I was setting up a markdown and trying to set rules based on store categories. I was unable to expand the store category to see/choose subcategories. Clicking the down arrow did nothing.

 

So I toggled from store categories to eBay categories. Then toggled back to store categories. At that point I was able to select what I needed within my store subcategories.

Message 3 of 4
latest reply

Cannot select store categories for markdown sale

Thank you for the response. I never did get it to work but I found a workaround by using the Custom Label. Problem is we do use the custom labels to keep track of our listings and having to change them is a bit of a hassle.

 

Message 4 of 4
latest reply