12-30-2021 06:53 AM
This is Don (Hitman501). On December 20th I tried to print an ebay shipping label for a trading card that I sold and was not able to. The printer only showed parts of two lines. I had an extended on-line chat with an Ebay rep and was told to try again after 72 hours. No change and I attempted to pint a total of 9 times, so I gave up. I tried again today (Dec 30) after selling another trading card with the same result: cannot print label. My printer will print everything else that I request it to but not the shipping label. I even tried the whole process from scratch on another computer that I have with the same result. Too bad because I like the inexpensive way of sending trading cards and specifically the tracking feature. Unfortunately I must now go back to just using stamps for the smaller sales and if I want tracking I must charge my buyers $4.45 for every card. Very discouraged by this whole process.
12-30-2021 07:45 AM
Are you able to print a label if you open it using a PDF viewer such as Adobe Acrobat Reader rather than using your browser?
12-30-2021 03:17 PM
Hi! Thanks for the reply. I have tried downloading the PDF and printing the label in each of my two computers with no luck. It prints part of the top line of the return address and part of the top line of the buyer's address and that is it. The rest of the page is blank. I tried 4 different times today.....