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Cannot delete items from Watch List

Ebay changed the look (and apparently functionality) of our Watch lists as of this morning. And now I can no longer delete items from it. I get an error message saying "There seems to be a problem serving the request at this time."

This is a problem since my watch list is full and I can't delete completed listings - which means I can't add anything new to it either.

I'm using a Mac desktop computer.

 

 

Message 1 of 34
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33 REPLIES 33

Cannot delete items from Watch List

Yes, I'm also experiencing problems trying to delete items from my Watch List.  They are not deleting and I get the same message you did.  The number of items shown in my Watch List did reduce by the number of items I tried to delete (from 168 to 166), but only on the first page.  When I go back to the page with the 2 items I tried to delete, they're still there and the number of items still shows 168.  I know other posters will say to refresh, which has worked in the past with delete glitches, but I did that and it doesn't resolve the problem. 

 

With the new Watch List drop down tool bar (that automatically lowers as you scroll up), you also see less watched items.  I used to be able to see 3 items with photos and full descriptions and now I can only see 2.

 

I've been a customer for a long time and have a technical background and I continue to be amazed at the quantity of daily technical issues that keep occurring.  Many new ones in the past couple of weeks!

Message 16 of 34
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Cannot delete items from Watch List

I was just successful!  I spend up my watchlist from the left hand menu, Clicked on the item individually them hit delete at top......GONE after 1 year!!!!!!!

 

Message 17 of 34
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Cannot delete items from Watch List

"opened" not spend.....
Message 18 of 34
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Cannot delete items from Watch List

Your link worked!  I was FINALLY able to delete my items.  Thank you!!!

Message 19 of 34
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Cannot delete items from Watch List

Cant delete items, more actions button doesn't work either. Cant do anything from my watch list except add to cart.
Message 20 of 34
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Cannot delete items from Watch List

@99bohemians 

 

If you are using Internet Explorer 11, try using a different browser; IE11 users are complaining of many problems with that browser particularly on the Watch List page. Firefox and Chrome are popular browsers that you should consider trying at least to see how they work.

 

If you try another browser and are still unable to use your Watch List, try using your Summary page or this "All Lists" link:

 

https://my.ebay.com/ws/eBayISAPI.dll?MyEbayBeta&SortOrder=ASCEND&GotoPage=1&MyeBayListIndex.Filter=A...

 

In the long term, trying another browser is likely your best option.

Message 21 of 34
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Cannot delete items from Watch List

Ill try - thank you
Message 22 of 34
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Cannot delete items from Watch List

Ok that link worked - Im grateful but I wish they would fix the watch list - I fear I have additional problems with that. I will continue with these suggestions - Thanks again
Message 23 of 34
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Cannot delete items from Watch List

,

I havnt been able to delete nothing in months and Ebay doesnt care enough to pretend they care.

I actually havnt been able to contact them, I cant figure out how.

 

I am concerned about this tax thing they have started.

I would like to contact them about that also.

I'm in Texas, I buy something in New York, I pay the tax, but who is getting the tax ?     

New York, Texas, or Ebay ?

 

Thanks, Tim                    

Message 24 of 34
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Cannot delete items from Watch List

@timothyrayfarrar 

 

You are very welcome!

 

I have never contacted anyone at eBay, so I do not have any recommendations there. I have found the Community boards here to be a great source of information, though. I understand it is possible to contact eBay through Facebook and Twitter:


https://twitter.com/askebay
https://www.facebook.com/eBay/

 

Texas passed a Marketplace Facilitator Tax Law taking effect October 1st -- so from then on anything ordered from an online marketplace will be taxed if it is delivered to an address in Texas. Those taxes will be collected by eBay and other marketplaces and turned over to the state government of Texas.

Message 25 of 34
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Cannot delete items from Watch List

Thanks again Rockstar !!

 

Several years ago when Ebay was just a few years old you could actually talk to them on the phone.

They had a phone number in the "contact us" button.

 

An Ebay guy help me delete cookies on my computer.

I didn't know much about computers at that time.

 

I Still don't actually. LOL LOL LOL

 

Seeya, Tim

Message 26 of 34
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Cannot delete items from Watch List

@timothyrayfarrar 

 

If you are in the US, you should be able to get a phone number to call (or have eBay call you) at the bottom of the Help & Contact link at the bottom of the page.

 

Take care.

Message 27 of 34
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Cannot delete items from Watch List

What he said !
Message 28 of 34
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Cannot delete items from Watch List

I am able to delete sold, out-of-stock and other "dead" items from my watch list by going to "Watching" (at left on My ebay page), ticking the boxes for the ones to be deleted, and then clicking "Delete". Whereas, trying to delete items on the My ebay Summary page does not work. Windows 7 desktop.

Message 29 of 34
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Cannot delete items from Watch List

Yes, I just tried this and it works on my windows 7 laptop
Message 30 of 34
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