Cannot complete purchases

[greggy012012]

When I hit the buy it now tab it goes to the checkout button but when I hit the checkout button nothing happens or alternatively the other way that it goes to the confirmation button that little circle in the tab just keeps going round and round forever. This has never happen before and so far no help from ebay, any help/answers from anyone. thank you.

[eburtonlab · Accepted solution]

I notice you are registered in Australia. Are you trying to make a purchase on ebay.com, or ebay.com.au?

Try another browser to rule out browser issues.

If you are able to check out using a different browser, try disabling any ad blocker or script blocker on the checkout page in your original browser. If you are using tracking protection or blocking third party cookies, try disabling that feature to see if that is conflicting with your checkout.

[greggy012012]

A very late answer to you regarding my original problem. It was simply just installing another browser and not using my unsupported browser anymore at least with ebay anyway, all working good now. Thanks for your answers/solutions.

Regards Greg

[eburtonlab]

You are very welcome -- glad to hear you were able to complete your purchase.