Welcome to the eBay Community!

Find answers, ask questions and connect with our community of members and specialists.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Community Activity

DROPPED SHIPPED FROM AMAZON

I purchased an item on ebay. It did not come from the location the seller listed in the listing. One of the reasons I purchased it was the location. It came dropped shipped via Amazon from a great distance further away and arrived very late. I had to...

Shipping Label Overcharge?

While reviewing my recent transactions, I noticed the shipping price a buyer paid is much lower than what I paid for the label. Please see attached screen grabs (original listing + order details). The buyer paid only $4.84 compared the the $10.21 I p...

1.png 2.png

Resolved! Problem with buyer over missing piece

I sold a small china figurine of the king of hearts, Walt Disney classic collection, new in box, never taken out.Buyer states it did not contain the wand in the king’s hand. I apologized and told her to please return for full refund including return ...

User avatar by Guide
  • 148 Views
  • 6 replies
  • 1 helpful

Wrong Calculation on free shipping

I've used a promotional shipping rule for a few year: orders over $85 get free shipping. Today I had two orders for about half that which received free shipping from eBay. Any suggestions about what went wrong, or what to check?

User avatar by Adventurer
  • 0 Views
  • 0 replies
  • 0 helpful

Leaving Ebay - I've had enough

im fed up that eBay are charging my potential buyers around 25% extra (buyer protection fee) on the small value items that I used to sell, so I am now selling on another site. Also, my items were not showing up on searches. Raised with eBay and they ...

Is this a weird message?

I got this message (through eBay) last night. "Hi the add I was looking at showed free shipping, I can send a screenshot, Thank you, Barbara" I check my item and my shipping showed just fine but...My reply: "Hi,Yes, please send that. I just checked o...

User avatar by Trailblazer
  • 176 Views
  • 11 replies
  • 0 helpful

Trouble.

eBay is HORRIBLE! And their customer support is almost equally as bad. Just when you think you have things figured out, partially from support and partially from you figuring it out yourself, the system isn't working correctly and you can't move forw...

User avatar by Enthusiast
  • 229 Views
  • 16 replies
  • 1 helpful
Announcements

Get the latest eBay news and updates on the Announcements Page

Most Marked as Helpful Authors

Latest Announcements

Discover key marketing moments of 2025

When are buyers most likely to make purchases and in which key categories? Find out in eBay Advertising’s 2025 Marketing Trends Calendar and get ready to increase your sales potential.

0 Comments

Our Fall Q&A Episode

Answering your questions on returns, tracking, auctions, and more.

0 Comments