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Can't update templates.

Just keeps spinning when I submit a template for updating.

Message 1 of 9
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8 REPLIES 8

Can't update templates.

Any difference if you try another browser?

 

Message 2 of 9
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Can't update templates.

I have been having the same exact problem for the past 24 hours; I can't save templates. Changing browsers does not affect the problem.  Nothing has changed on my computer. I've tried all the usual remedies clearing this and that, and restarting etc.  I have also tried other computers.  It is obviously an Ebay problem  I hope Ebay is working to repair this software glitch.

Message 3 of 9
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Can't update templates.

Having same Issue , Can anyone let me know if this is being look at or fixed yet.

Message 4 of 9
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Can't update templates.

Same problem. We're a new seller and can't get started because after inputting all the template info and clicking "Save," it just goes to a never-ending spinning wheel and "Saving template..." message. Same problem even in different browsers.

 

What gives, eBay? 

Message 5 of 9
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Can't update templates.

Same issue here, unable to save/update a template, just started.  Browser does not matter.

Message 6 of 9
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Can't update templates.

@eBay any update on this issue? This has been an issue for some time now.

Message 7 of 9
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Can't update templates.

still happening as of Feb 15, 2022

Message 8 of 9
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Can't update templates.

Same here. From what I can tell. If you add custom HTML it's not saving.

Message 9 of 9
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