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Can't accept the offer

Hi there, 

I'm trying to accept an offer I received from a seller but I get a message "There is an issue processing your request". 

Why is it doing this and what can I do? 

 

Edit: The seller is still in Ebay, the item is not sold (more than 10 available).

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Re: Can't accept the offer

Does the listing state they ship to your country? I'm not sure if that's the issue, but if offers are sent out to watchers by a seller, it might not exclude through the offer the exclusions in the listing.

 

I purchased through an offer sent out when I couldn't purchase the item without the offer sent due to a seller having a "1 item every 10 days" block/setting. I was surprised the offer bypassed a seller's settings, so this is why I ask if what you are encountering is also a possibility, with listings requirements/offer settings not "matching". Hope that made sense!

 

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Re: Can't accept the offer

Seller is in UK, delivery address too. Listing is active and shows me that there are 10 + available. 

Unfortunately I can't contact with seller.

"Decline offer " button working correctly (tested with other offer), but "Accept offer" doesn't seem to work properly IMO. 

Message 3 of 4
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Re: Can't accept the offer

Is your UK shipping address set as your primary address?

 

What happens when you try to contact the seller?

 

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