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Can't Counter Best Offer

Trying to send a counteroffer and keep getting error message "! There Is An Issue Processing Your Request" -- have no problem accepting offers just cannot counter them.

Message 1 of 6
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5 REPLIES 5

Re: Can't Counter Best Offer

I’m having the same issue, hopefully it’s glitch and EBay will have it fixed soon. 

Message 2 of 6
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Re: Can't Counter Best Offer

i am also have this issue, i have tried logging in and out, clearing history/cache still wont work.

Message 3 of 6
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Re: Can't Counter Best Offer

brian@ebay
eBay Staff (Alumni)

Hi everyone! There is a known tech issue with Best Offers. See this post for details.

Brian,
Community Team
Message 4 of 6
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Re: Can't Counter Best Offer

This is costing all of us so much business.

 

Would love to know how eBay is going to make up for this. Refund of the value of our listing fees for the day (hopefully this won't last DAYS) would be nice.

Message 5 of 6
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Re: Can't Counter Best Offer

I've been getting the same error for the past 2 days. I let the potential buyer know what my counter-offer was in the comments and that Ebay won't allow me to do it.

Message 6 of 6
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