06-20-2022 02:30 PM - edited 06-20-2022 02:34 PM
I am having issue again with assigning items to campaigns I want item to be at. For example, I hit promote /sell faster , input rate and designate campaign and save, later I discovered that item was assigned to the first campaign on my list instead of the one I picked. I had that issue before but it looks like it came back.
why is it happening? Am i not supposed to have multiple camapings?
06-22-2022 07:31 AM
There's no issue with having multiple Promoted Listing campaigns. I don't know why that's happening to you but I would suggest reporting it to Customer Service so they can see if there's an existing tech ticket they can add your account to.
In the meantime, you may consider going to your campaign management page and adding listings through the edit campaign option.
06-25-2022 09:28 AM
thanks @wastingtime101 . It is recurring issue that gets fixed after reporting. I find it reporting here easier than to the call center.