03-07-2021 12:56 AM
Hi there,
can anyone help, I am having trouble trying to upload photos from my iPhone to the eBay App. I have looked in my iPhone eBay settings and there is no camera listed to alter a green button. I’ve deleted the app and downloaded it several times but can’t find anywhere, where I can give it permission. When I try to use e bay on the website there is a field to reply to people with text but you cannot insert a photo.
I have received some faulty goods and the seller is trying to resolve by asking for photos.
Do I have to keep getting my lap top out! Surely this defeats the object of an App.
If someone can offer a suggestion I would appreciate it.
many thanks
03-07-2021 06:24 AM
You may want to post this on the iOS app board:
https://community.ebay.com/t5/Mobile-App-iOS/bd-p/iosapp
There are folks responding on the app boards who work for eBay who can often provide helpful suggestions aside from the standard -- make sure you have the latest app version for your operating system.
Be sure to mention your app version as well as your iOS version, and iPhone model.