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BLACK DERBY NOT DELIVERED

I ORDER ITEMS FROM EBAY THEY KEEP SENDING THE ITEMS WITHOUT PUTTING IN THE LOT NUMBER ,,,ITRY TO RECTIFY THIS PROBLEM TO NO AVAIL. 400 HUNDRED LOT NUMBERS NOT NAMES SO THE MAILMAN DID WHO KNOWS WHAT WITH THE ITEM AND MARKS IT AS DELIVERED

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Re: BLACK DERBY NOT DELIVERED

Does your items come with a Tracking Number from USPS on the Shipping Label?

 

If you go to your Purchase History you can see the items you purchased and if they have Tracking Numbers it will be in the Order Details.

 

Go here to see your Purchase History

find your Order

click on View Order Details

https://www.ebay.com/mye/myebay/purchase

 

 

Message 2 of 7
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Re: BLACK DERBY NOT DELIVERED

If I understand you correctly your lot number does not appear on your orders so the postal worker can not deliver them.  You may need to update your address to add the Lot number so the packages are delivered to you.  You maybe able to add this number to the first line of the street address if there is room.  Sellers are not able to update an address once a order is placed. 

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Re: BLACK DERBY NOT DELIVERED


@catjewels9876 wrote:

If I understand you correctly your lot number does not appear on your orders so the postal worker can not deliver them.  You may need to update your address to add the Lot number so the packages are delivered to you.  You maybe able to add this number to the first line of the street address if there is room.  Sellers are not able to update an address once a order is placed. 


I am not sure what you mean?

 

eBay does not have Lot Numbers, they have Item Numbers.

stephenmorgan_0-1722188605355.png

But even with the Item Number being on the delivery package or not has nothing to do with the delivery service being able to deliver the item. They need a properly addressed item to deliver it.

It is available to Sellers who purchase their USPS Lables from eBay to have the Item number automatically printed on the Label. But this is more for Seller and Buyer to know what should be in the package and has nothing to do with the delivery service ability to deliver item.

 

stephenmorgan_1-1722189265022.png

 

 

Message 4 of 7
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Re: BLACK DERBY NOT DELIVERED

My response was in case the writer is not getting delivery if their lot number isn't updated.  It didn't appear to me they had an issue with eBay numbers but I could have misunderstood their issue.

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Re: BLACK DERBY NOT DELIVERED

Yes, lot number meaning address I  think. Might be too many characters/text on row one of the address they’re using for shipping. I’d double check to make sure and split it into 2 address ties. I often had UPS truncating the apartment number off my address so it caused delivery problems as well.

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Re: BLACK DERBY NOT DELIVERED


@catjewels9876 wrote:

My response was in case the writer is not getting delivery if their lot number isn't updated.  It didn't appear to me they had an issue with eBay numbers but I could have misunderstood their issue.


 

 

Ok, I see what you mean.  So, like in a Mobile Home Part everyone has the same address, but the Lot number narrows it down to what Mailbox to put it in.  Make sense.  

 

It seems like there is a way for the buyer to have their Address on eBay to reflect the Lot Number.  For eBay International Shipping they allow extra lines so why not all shipping?  See example, it has five lines of address.  I do not see why the seller would remove this information.  Printing the Label from eBay the information is prepopulated into the label with no need to change anything.

 

 

stephenmorgan_1-1722194098362.png

 

 

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