Automatic feedback not working on every order

[thunder_moo]

I have automatic feedback set to leave feedback when a buyer pays, seems to be about 50% of the time it is not working as of a few days ago.

[retroexpressway]

Yeah,  its doing the same for me. Not sure why. 

[hardrhymer76]

Same here. I first noticed it about 3 weeks ago. Every couple of days I just go to All Orders and scroll down and look for any "Feedback Left" icons that are missing and do those manually.

[ebooksdiva]

I saw this as well, the feedback updates on its own eventually. 
To me it's really not that big of a deal. 

[wastingtime101]

I've experienced the same intermittently for the past few weeks.

Hey kyle@ebay - can you check if there's an open tech ticket on this?

[kyle@ebay]

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@wastingtime101 wrote:

I've experienced the same intermittently for the past few weeks.

Hey kyle@ebay - can you check if there's an open tech ticket on this?

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Hey @wastingtime101 I am not seeing any open tickets for this issue, but it seems to be occurring intermittently for some users.  For now, we recommend advising they contact CS (or shake the phone app) to report the issue.