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Asking eBay to step in

I cannot to get this option to work all afternoon.

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Asking eBay to step in

@no_no_badkitty 

 

If you are a buyer, has it been at least four business days since you started your claim? Are you within 30 days of the last estimated delivery date and within 60 days of the original transaction?

 

https://www.ebay.com/help/buying/returns-refunds/ask-ebay-step-help-buyers?id=4701

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Asking eBay to step in

Yep.
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