01-24-2023 06:45 AM
Reported this morn, can't get on "All Orders" page via "Orders" tab or any other route, get directed to error page that says:
"It’s not you. It’s us.
Our server is down, but we’ll have things back to normal soon. If you still need help, visit our help pages."
Then got email inbox from ebay saying issue has been reported by other sellers and they are working to fix the glitch asap... hope that means soon, today, can't even ship without that page.
01-24-2023 08:14 AM
There may be a different link that still allows you to accomplish what you wanted to do on the All Orders page.
Seller Hub Overview:
Direct links:
Orders (https://www.ebay.com/sh/ord)
Active listings (https://www.ebay.com/sh/lst/active)
Marketing (https://www.ebay.com/sh/mkt)
Performance (https://www.ebay.com/sh/prf)
Payments (https://www.ebay.com/sh/acc)
Research (https://www.ebay.com/sh/research)
Alternate links
Selling Overview:
https://www.ebay.com/mys/overview
Alternate Sold:
01-24-2023 10:02 AM
I was able to enter orders into my excel, combine orders and purchase shipping label but can't do it from All orders page...I was able to get on the "Awaiting Shipment" portion of Orders after I got 3x from same buyer and accessed the first part of fees there and was able to purchase label through that... but still cannot leave feedback for buyer - through any page for the orders, keeps saying "ah oh, something went wrong..." But at least was able to access the orders, combine and purchase label to ship it out....it's a mess... don't know how many having this issue right now with Orders pages but hope they fix it soon. I tried on another bowser - same thing - called ebay to report it for tech support they got the same thing on their end while viewing my account.
01-24-2023 10:48 AM
still cannot leave feedback for buyer
Try leaving feedback using this link:
https://www.ebay.com/fdbk/leave_feedback?filter=giver_role:SELLER
01-24-2023 11:13 AM
that worked, though it's kinda weird, don't get my saved feedback comments but whatever, good for the moment, thanks.
01-24-2023 11:18 AM
You are welcome -- glad to hear that worked.
Hopefully eBay will fix whatever is wrong quickly so those workarounds will no longer be necessary.
01-25-2023 06:23 AM
just to post - they fixed the issue sometime last night, I can access the All Orders page now and all other sections to Orders.