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Account been using by someone else

Hello guys.! I need help with my ebay account.i lost my phone recently. I go to police to report the case.but still I didn't find my phone .so After that i buy new one. To buy phone cover I log in to my old ebay and then I saw there have done couple of purchase and shipped to unknown address. Payment had done with my bank account. What should I do to undo this transactions?
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Re: Account been using by someone else

@fatper87 

 

You need to contact your bank.

Have a great day.
Message 2 of 5
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Re: Account been using by someone else

Report it to eBay as well. 

Message 3 of 5
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Re: Account been using by someone else

1. Stop phone service on your old phone (reset/lock your phone first if you have that set-up).

2. Start service on a different phone (account verifications may use your phone).

3. Change passwords for ebay, email, bank and any accounts accessible on your old phone. With your active phone number and access to your accounts, thief may be able to lock you out of your accounts. 

 

Immediately contact bank for bad transactions first as others recommend.

Message 4 of 5
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Re: Account been using by someone else

As recommended, contact your bank. 

 

And for ebay: 

https://www.ebay.com/help/account/protecting-account/get-help-hacked-account?id=4196&st=3&pos=1&quer...

albertabrightalberta
Volunteer Community Mentor





I can explain it to you but I can’t understand it for you.
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