Access Denied Product Research

[carlagraca]

After some searches on the Product Research section I get Access Denied and can't do anything on Ebay during 3 - 5 minutes.

I do some random amount of searches again and here we go again with the Access Denied. This has been going on for over a few months now.

[eburtonlab]

"Access Denied" errors when trying to check out or pay usually indicate some sort of network error.

If you are using a VPN, try disabling it.

If you are using a custom firewall, that may be causing problems.

Try using your phone or laptop for product research when not connected to your usual network wifi.

See here for further suggestions of things to try:

https://community.ebay.com/t5/Technical-Issues/Access-Denied/m-p/29845776#M56948

[carlagraca]

This happens always on Product Research. No firewall,no VPN, tried different network, different city, different browser, different pc.

This is driving me insane!

[eburtonlab]

Can you do product research using the eBay app?

[carlagraca]

I've never used the Ebay app for product research but I can try. I can do product research using my PC but only for a few times.