Dear Ebay customer service Att to Authentification team , Order #
05-13105-36509
I am writing to formally request a revision of the decision made
regarding the authenticity of the bag I sold to a buyer, which was
recently flagged as counterfeit.
I want to clarify that the bag in question is 100% authentic. I have
always ensured transparency in my listings, and I disclosed that the
shoulder strap is from another original Gucci bag. I believe this may
have led to the misunderstanding.
To support my claim, I can provide all relevant receipts from the
original store where I purchased the bag, as well as evidence from my
credit card transactions. I am confident that this documentation will
verify the authenticity of the item.
I kindly ask for a reassessment of the decision, as this situation has
negatively impacted my seller account and customer feedback. I am
eager to resolve this matter promptly.
Thank you for your attention and understanding. I look forward to
hearing from you. If I will not from you within 3 business day I will
forward this complain to Ebay Headquater in San Jose, CA.
Best regards,
