08-08-2023 05:48 PM
When is eBay going to respond to negative comments on their system
I made a huge mistake signing onto 2 factor authentication and now I can’t cancel it
EBAY WAKE UP
08-08-2023 07:45 PM
Hey @hdestef. 2FA is a security feature so it's generally a good idea to have it enabled. But if you don't want to use it, go to the help page here. That page has instructions for turning it on, but the process will be very similar for turning it off.
The only situation I know of where the system prevents turning off 2FA is when a seller opts in to using "spendable funds." 2FA is required when sellers enable spendable funds.