This software has more glitches than should be allowed. Want to guess who's paying for those glitches, me. 4% subtracted from my money, due to eBay's software.
I currently have 5 listing with the message to reply to buyer. I reply to my clients, it's how I make a living. There are no unanswered questions.
Doesn't provide customer service - Check
On December 26, 2018, all my listings disappeared. eBay helped me by restoring my listings, but when they were restored, items that had sold, items that didn't sell in auctions, or items cancelled ALL came back when restored. Some had the wrong photos, some item had sold months prior. Each and every listing had to be reviewed. It tooks days. eBay explained they could take ny store down, so I had to work with live listings.
Everything that was gone was marked SOLD. Despite being marked SOLD on the item and I changed the price to $1.00, until I could get to each item - People were still purchasing items. I had to refund their funds and explain there was a problem.
I now have six defects against me.
Three are actual returns. Company could not provide the item, nor could I find another vendor, every client receive full refund.
One I allowed a client to cancel last Summer.
One return for a item that's not in my inventory.
One item I found on my list, eBay didn't have listed from from the time the inventory disappeared.
Large Defect Rate - Check
Now I have a listing that sold this morning. The client paid, everything is great, right? No, the item is still listed as active. I'm not deleting it, because I'll get charged for cancelling the listing. If someone purchase, eBay can deal with it, because a below standard seller.
So there you go. Stupid glitches in the software and is costing me 4% extra on every item I sell because I'm now deemed "Below Standard" and not a single person will do a thing about it. Why? Because they don't have to.
So, you tell me who is operating Below Standards . . . It Ain't Me Babe!
