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Non-secure content (HTTP) issues

Non-secure content (HTTP) issues

ohno!moreskins!
Adventurer

I've been getting this warning for some time now, that my listings contain non-secure content. This is in fact correct since I use images that reside on my webserver. I've already made the necessary changes on my webserver to support "https" requests so all I need to do now is change all "http" links to "https" links. Problem of course is, that I have hundreds of listings and changing them manually could take up quite some time.

 

 eBay's Bulk Edit and Replace to the rescue! But unfortunately, it does not work...

 

This is what I do. First I go to this page: Non-secure content (HTTP) issues where it lists all my listings with said problems. Next, I make sure it displays 200 items per page (using the drop down in the bottom right corner), then I select all listings an click Edit. In the window that appears, I again select all listings and click the Edit Fields drop down and choose Item description. In the popup, I change the Select action drop down to Edit listings in bulk - find and replace. In the first text field I enter "http://www.oh" and in the second text field I enter "https://www.oh" (without the quotes of course). I click Save and close and finally Submit changes and Confirm and Submit (and OK).

 

This should change all non-secure links to secure links. But it doesn't . Nothing is changed. I understand it may take a while for the changes to take effect but I've been trying for the past 48 hours now without any effect.

 

Help please?

 

2,427 Views
Message 1 of 14
1 ACCEPTED SOLUTION

Accepted Solutions

Re: Non-secure content (HTTP) issues

Re: Non-secure content (HTTP) issues

in reply to Nov 10, 2017 12:00:12 PM
Rockstar

@ohno!moreskins!

 

You've certainly got all the steps down. Try another test of eBay's BEAR tool, but use a shorter phrase. I know that the tool is not happy to break through some punctuation, but I have not tested the extent.

 

Also, your images are not the only non-secure content. eBay's old logo at the bottom has the same problem. So let's cast a wider net and catch it all.

 

Find

http:

Replace with

https:

That should fix most of your listings. If not, there may be older mandates affecting your ability to update listings. This method of bulk updating carries the same restrictions as individual updates. I you try to manually change a listing and eBay prevents that because they want a UPC or because there is an offer or bid, the same would hold true with the bulk edit.

 


3,764 Views
Message 4 of 14
13 REPLIES

Re: Non-secure content (HTTP) issues

Re: Non-secure content (HTTP) issues

in reply to Nov 10, 2017 1:41:10 AM
ohno!moreskins!
Adventurer
PS: This is not the issue described in the first "sticky" post (Issue with the eBay HTTPS identification tool). The eBay Bulk Edit and Replace simply doesn't change the links.
2,422 Views
Message 2 of 14

Re: Non-secure content (HTTP) issues

Re: Non-secure content (HTTP) issues

in reply to Nov 10, 2017 3:20:21 AM
grasshopperx
Guide

I had one listing. It drove me crazy.  Couldnt figure it out. I went into advance and had to erase it all with the back button.Then it was ok.  It took awhile with my finger on the back button. What a pain. My listings used to look so PRETTY with the html like a work of art. Ebay Stinks now. I used to take pride in my fancy listings. I give UP!

2,414 Views
Message 3 of 14

Re: Non-secure content (HTTP) issues

Re: Non-secure content (HTTP) issues

in reply to Nov 10, 2017 12:00:12 PM
Rockstar

@ohno!moreskins!

 

You've certainly got all the steps down. Try another test of eBay's BEAR tool, but use a shorter phrase. I know that the tool is not happy to break through some punctuation, but I have not tested the extent.

 

Also, your images are not the only non-secure content. eBay's old logo at the bottom has the same problem. So let's cast a wider net and catch it all.

 

Find

http:

Replace with

https:

That should fix most of your listings. If not, there may be older mandates affecting your ability to update listings. This method of bulk updating carries the same restrictions as individual updates. I you try to manually change a listing and eBay prevents that because they want a UPC or because there is an offer or bid, the same would hold true with the bulk edit.

 


3,765 Views
Message 4 of 14

Re: Non-secure content (HTTP) issues

Re: Non-secure content (HTTP) issues

in reply to Nov 12, 2017 11:58:20 AM
ohno!moreskins!
Adventurer

Find/replace http: with https: did the trick. Apparently the Bulk Edit & Replace croaks on the forward slashes...

2,328 Views
Message 5 of 14

Re: Non-secure content (HTTP) issues

Re: Non-secure content (HTTP) issues

in reply to Nov 24, 2017 12:47:50 PM
elleng1967
Adventurer

I'm having the same issues.  Do I follow your initial steps and then do as you advised in this last post?  Thanks for your help.

2,083 Views
Message 6 of 14

Re: Non-secure content (HTTP) issues

Re: Non-secure content (HTTP) issues

in reply to Nov 24, 2017 1:41:20 PM
Rockstar

@elleng1967

 

I looked at one of your listings to determine which fixes your would need and see that there are a few different issues.

 

http://www.isdntek.com/ebaytools/ActiveContentSandbox.htm?172959798489

 

The link to your store at the bottom will require changing the image protocol from http: to https:  so that will be the first pass you make through BEAR.

Find:

http:

Replace with:

https:

The next issue is that the store link does not open in a new window, so that needs fixing by adding the target attribute. There are a few other links throughout your other listings that also need the target. Some of your other links have the correct target attribute and this will double those, but that should not pose a problem. 

 

This will be your second pass through BEAR...

Find:

<a 

Replace with:

<a target="_blank" 

 There is a space after both of those phrases that MUST be there.

 

 

After that, your listings include a social media handle that eBay will consider contact info.  We could remove the entire phrase, but the text differs some, so we'll just remove the contact handle and leave the text for now.
 

This will be your third pass through BEAR...

Find:

@snapitupclothing

Replace with:  leave empty

 

As a fourth and fifth pass, you may then want to go through and remove the various versions of text, Like

follow me on instagram
follow me on IG

and any other variations.

 

And lastly, these 5 listings have non-eBay links that you will need to remove:

172951649003
172984963675
172984963683
192360346416
192361615036

 

The Sandbox tool can help you find and remove those.
 

2,077 Views
Message 7 of 14

Re: Non-secure content (HTTP) issues

Re: Non-secure content (HTTP) issues

in reply to Dec 4, 2017 2:43:13 PM
elleng1967
Adventurer

Thanks for the helpful hints.  I finally called eBay to walk me through it and it turned out to be SO much easier than I had anticipated!  All I had to do was choose all my items in edit, then choose find and replace, and input http in the find box and https in the replace box.  Done!  I wish eBay had explained it this way in the first place.  So much easier than all the emails and alerts they had been sending me all along.  Sometimes it pays to call the operator!

1,924 Views
Message 8 of 14

Re: Non-secure content (HTTP) issues

Re: Non-secure content (HTTP) issues

in reply to Dec 4, 2017 2:45:38 PM
elleng1967
Adventurer

I should also say that the http and https do not need the colon after them.  At least they didn't need them for my situation.  Not sure if others will need that.

1,920 Views
Message 9 of 14

Re: Non-secure content (HTTP) issues

Re: Non-secure content (HTTP) issues

in reply to Jun 15, 2018 9:12:58 PM
homie.store
Rising Star
Does it charger fee after fixing the non-active content like the instruction above?
585 Views
Message 10 of 14

Re: Non-secure content (HTTP) issues

Re: Non-secure content (HTTP) issues

in reply to Jun 15, 2018 9:35:30 PM
Rockstar

@homie.store

 

There should be no fees associated with revising only your description. There have been some reports of eBay's bulk editor displaying a listing fee with the revision, but we have seen that the fee is not actually applied. If you revise your listings and see a fee increase, be sure to check your current accrued invoice charges to verify the fees were not actually applied.  There should be no fees associated with editing only the description.

 

 


580 Views
Message 11 of 14

Re: Non-secure content (HTTP) issues

Re: Non-secure content (HTTP) issues

in reply to Aug 7, 2018 10:47:49 AM
erkosuniverse
Adventurer

Hello,I Tried To Find This Page "Non-Secure Content Http" With No Luck,Went Into The Seller Center Just Cannot Seem To Find It,I Know Its Probably Right In Front Of Me (LOL) Can Anyone Direct Me?

Also Do Not Have A Store,Only Listings If That Makes A Difference.

139 Views
Message 12 of 14

Re: Non-secure content (HTTP) issues

Re: Non-secure content (HTTP) issues

in reply to Aug 7, 2018 4:06:18 PM
Rockstar

@erkosuniverse

This link should take you to a summary within eBay's Seller Hub.

https://www.ebay.com/sh/lst/active/http-content

You don't have any https issues, so that is probably why you are not seeing eBay's report.

 

I scanned your listings on this bulk scanner tool and did not see any issues:

http://www.isdntek.com/ebaytools/ActiveContentScanner.htm

The bulk scanner will not detect problems with external stylesheets, so if eBay reports a "non-secure" listing problem and places it one click away, and the problem is not found by the bulk scanner tool, then it is probably an issue that must resolved within an external stylesheet. Only custom-designed descriptions would have an external stylesheet.

 


124 Views
Message 13 of 14

Re: Non-secure content (HTTP) issues

Re: Non-secure content (HTTP) issues

in reply to Aug 7, 2018 4:18:08 PM
erkosuniverse
Adventurer

Thank You So Very Much For The Help,Greatly Appreciated.

122 Views
Message 14 of 14