Seller News: November 2025
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Forum Posts
Resolved! Seller won't accept payment
Hi, How are you? So, I won a bid Saturday. I waited 3 days before messaging, now 4. The listing had PayPal as a listed option. Payment went through fine, but the seller said that he was waiting for payment from my end. I immediately go check ebay and...
Redeeming eBay card
I Bought two eBay cards for birthday presents neither one of the cards will redeem it states that they are empty and they came straight from the store I bought them from what do I do
Feedback shows 100% positive when comments are not.
How can a seller have 100% positive feedback (142/12 mo), but when I read the actual feedback, on the first page of 25 comments there are 21 that say the buyer didn't pay - which is what happened to me. All of the comments start with a green + icon a...
Refund and order cancellation
Hello,Not sure if this is the correct forum thread, I've never needed to post here before. So my husband bought a preorder collectible on here for a total of $300. Later on, our friend managed to hook us up with this same collectible for a lot cheape...
Managed Payments: Pros vs. Cons
I'm considering the early switch. Just curious how it affects sellers? I'm not sure why we're being charged a FVF fee on sales tax, but if my calculations are correct, assuming a free listing, no promotion, "most categories," and 7% sales tax, then f...
Managed Payments - Still Seeing Invoice Amount In Payments area
Hi guys, With the switch to managed payments, I thought all fees including insertion fees, final value fees, shipping fees, and promoted listing fees were AUTOMATICALLY taken out of your payments before being sent to your bank account on file. When I...
eBay literally stole my money through automated refund - and gave it back to the buyer.
What's the proper procedure here? We had a buyer that purchased a piece through eBay, and this buyer needed to return the product, which he did, and while waiting on the return, we communicated back and forth and came to the conclusion that we did in...
I am getting lost in all the gobligook on the Managed Payment
So I read somewhere that Ebay wont transfer my customers payments to my account untill the item is shipped, can anyone verify that, I sell many Items that are delivered by the manufacture or distributor right to the customers door, with No Tracking #...
PAYMENT MISSING FROM PAYPAL
OK, third time I try to open a topic on this. So I tried purchasing an item originally listed at $128USD. Seller and I agreed on $110 (through "Or Best Offer") plus GSP shipping. Checkout with PayPal on the eBay app returned a "We cannot process your...
Resolved! Managed Payments and shipping question
This is our first day on the managed payment program and when I purchased a label for an item that sold this morning the shipping charges were pulled from my paypal account. I was under the impression that all charges would now be coming out of our b...
Managed Payments - Sales stopped
My store switched to Managed Payments overnight Monday. It's now 8:35 am on Tuesday and I have made ZERO sales. I don't have a huge store, but I typically sell 5-10 things a day. I got eBay support on a chat and they had me do a blank bulk update of ...
Checkout is instantly forgetting my payment info as I enter it
I click the paypal option but after logging in it makes me enter my debit information, which I should already have saved on the website, and it grays out the Paypal options. After entering my debit card info and hitting "done" it doesn't auto-select ...
Cannot reply to a message
When I try to sens a reply, the word “send” in the top right is not avaialble and I can’t send.
Payment/shipping problem
So basically I had a bid accepted, went to make payment and it said ‘unfortunately, this seller won’t send to your location. Please update your delivery address and try again’. Contacted the seller and they said they contacted eBay and said the probl...
Managed Payment Tracking
Is there any way to know your sales total and number of transactions since I was switched to managed payments a couple of months ago? And if you sell 5 items to one person, send a combined invoice, is that 5 transactions or 1?
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