eBay Help
Payments
Payments related discussions, questions, and input shared here
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Start a conversation

Seller News: December 2025

Check out our latest updates to help optimize your business.

Find a Seller Circle in your area

Connect with eBay sellers in your city.

More Knowledge. More Possibilities.

Seller Center has answers you can trust for all your selling questions.

Announcements

Click the image above for the latest Announcements from eBay.

Play Pause

Forum Posts

Start a conversation

Refund money

Hi. Somedays ago I paid a product using a reloadable credit card but due to the virus emergency seller couldn't ship to my county so he refound the payment. Ebay send me an email reporting me the refound but when I check my credit card balance I didn...

User avatar by • Enthusiast
  • 146 Views
  • 1 replies
  • 0 helpful

Managed payments

Why are we having to pay higher fees for eBay to manage our payments? My shipping charges are still taken out of my PayPal account, so why not have one or the other manage everything to simplify my selling experience. If we must pay a higher percenta...

User avatar by • Rising Star
  • 297 Views
  • 4 replies
  • 0 helpful

cannot add checking acct #

First apologies as im sure this is addressed somewhere but ive been unable to find it..I started filling out for "managed payments" (the thing to send sale $ to bank acct....however i stopped b4 adding my actual banking info..now I go back to add req...

Shipping label refund

I was charged three times for three labels for the same item. I went in through seller dashboard and requested two of the labels be cancelled/requested refunds. Haven't heard anything back yet. What is my next step if I don'tsee a refund appear, and ...

User avatar by • Adventurer
  • 156 Views
  • 2 replies
  • 0 helpful

Shipping Payments

I am NOT getting my shipping payments!! How do I get my shipping payments that the customer paid and I am putting out that money but NOT getting it back. Is eBay keeping the shipping payments??

Money

Why can't I get my money from eBay when i sold and item and had to ship because they already paid but eBay has not paid me. Also, they are not paying me my shipping cost that i get from the customer.

Resolved! refund didn't go through

I recently switched to managed payments. My payments are successfully going into my bank account. I am having trouble refunding a buyer. "Refund didn't go through. Try again later or contact us." Well, I can't contact them and the online automated ch...

Problem with payments

Hi everybody,we have currently problem with paying on ebay. When we start the payment, the process does not run correctly, after a few tries it throws you back to the payment screen to choose another payment method. This is not a fault of the credit ...

Lier son compte PayPal avec ebay

Bonjour lorsque je souhaite vendre un objet eBay me rappelle toujours que mon compte PayPal n est pas lié pourtant il l est! C est insupportable j ai tout essayé qu’un pourrait il m aider merci bonne année 2021

ZIP Code Issues

I'm currently attending University of North Georgia in Dahlonega, and I want to have a package shipped there. The ZIP code for their post office is 30597, but when I try entering it, it gave me the message "Did you mean '30533?'" (the general ZIP cod...

User avatar by • Rising Star
  • 178 Views
  • 1 replies
  • 0 helpful

Can't list in adults only because of eBay managing payments

Hello everyone,Is anyone else having trouble listing in the adults only category? I am trying to list some items and I receive this message:"Unfortunately, you can't list this item. When eBay manages payments, there are restrictions on certain types ...

User avatar by • Adventurer
  • 244 Views
  • 4 replies
  • 0 helpful

Did I use my Visa gift card incorrectly?

I have never used a gift card in an ebay purchase before, so I am worried that I did it incorrectly and that the seller cannot access the money. In the checkout, I entered the information on my gift card like I would a credit card rather than using p...

Setting up Managed payments

Wow! After 24 years of eBay I am REALLY getting tired of the poor customer service andthe way eBay handles things. What a joke trying to activate a managed payments account.I waste more time jumping through eBay hoops than trying to list and sell. Ok...

User avatar by • Trailblazer
  • 459 Views
  • 8 replies
  • 2 helpful

Returned merchandise that I never sold.

My wife received a package, returning an item someone bought on ebay. She or I never sold the item. What do I do now, and who do I talk to? I need to return this to its proper owner

User avatar by • Rising Star
  • 239 Views
  • 4 replies
  • 0 helpful
About this board

Welcome to the Payments board! This is the best place to ask questions and discuss payments with other sellers.

For news and more see:


Payments related questions? Start here:

Featured Posts

View all
Most Marked as Helpful Authors
View all
Top