Seller News: May 2025
Catch up on the latest updates focusing on trust and optimization.
Forum Posts
Resolved! How to deal with EU buyer having to pay VAT twice
Hi, I am a seller living in Thailand and recently just sold an item to a buyer in EU (France). The buyer paid VAT when she purchased the item as required by ebay. I added the buyer FR VAT number and ebay IOSS in the shipping and shipped via DHL expre...
Resolved! ebay gift card balance GONE
Hi, so here is the issue. I went to make a purchase. I redeemed my gift card code in the specified area and worked as expected, however, i then removed an item from the cart. Then the code disappeared and the total reset. Then i tried to enter the co...
eBay is having issues with PayPal as a payment method
I know that I'm not the only one because I've seen several similar posts here in the last few days and on other internet forums as well. I tried the recommended action of deleting the payment option of PayPal and then plugging it back in at checkout ...
Vat refund refusal
How common are refusals for refund requests you make for double vat charge? On what grounds can Ebay customer support refuse you this refund even if you have documentation? Have anyone experienced this?
Payoneer is fraud payment gateway
Payoneer is a "sister concern" of eBay that has been positioned as an essential payment gateway for robbing Indian sellers. To say that Pioneer is an independent company, then it is mandatory for Indian users.There is no issue in my account yet this ...
eBay holds funds for 170 days
Hello everyone so I haven been a seller on eBay for quite sometime now.and on the 31st of oct.they restricted my account ,not to mention my funds is been on hold since oct16th .EBay told us to submit bank information and more info that comes along wi...
Payments
Dear Sir or Madam,I am writing to inform you that my Payoneer account was verified and I received notification that says it ready to start receiving eBay payments (screenshot is attached below), but my eBay account shows me a notification saying my p...
Ebay won't show US currency
My results page is showing Portuguese currency. I went to customize and it was already selected for US currency. I have used Ebay for years and this has never occurred. Please help. Thank you.
How to add Apple Pay?
I’m trying to add Apple Pay as a payment option, so I can get 2% cash back when I use my Apple Card with it, but I can’t find any way to add Apple Pay as an option when purchasing things on eBay.The only option I have is to add a credit/debit card. C...
Fee on sales tax?
Why are we charged an eBay fee on the sales tax the buyer pays? We are paying a fee on a tax we do not collect from a source that’s not ours? Not sure the legality of this.
Did not receive item
Did not receive ear buds ordered in August
Paypal Credit Not working on checkout
Anyone notice that the paypal credit method is greyed out and not available. Paypal told me my account is fine and its an issue on ebay.
I need to unfreeze a payment because the item was delivered per the post office
The buyer complained of non-delivey to eBay, which froze his payment. He just acknowledged that his post office conifmred delivery., although he never got the book. Please unfreeze the payment.
Resolved! egift card mysteriously gone.
Hi, I tried to buy a laptop with an eGift card but was having problems with the capcha on the checkout page. Every time I finished one capcha I'd get the green check mark but then another one appeared. Infinite loop. It suggested to switch browsers i...
Payout on hold please allow up to 5 days it's been longer than 5 days
I have not received any messages from eBay about why my payouts are on hold. I have called them and they say it bc they are making sure my account hasn't been hacked. They said my payments would be back open November 5th at 5:04pm that would be the e...
Featured Posts
![Video [Russian Language]: Answers to common Payoneer registration issues](/t5/image/serverpage/image-id/750612i41F587DBC26EF24C/image-size/large?v=v2&px=999)
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