Payments
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Resolved! Unable to use Cash App card for eBay auction

Hello, I tried putting a bid on a listing a few minutes ago, but when I tried doing so, I got an error, saying I didn't have a payment option for it. I tried entering my Cash App card details, and it said the payment method could not be verified. I t...

User avatar by Adventurer
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Action required: update your bank information

Iv been a seller for months now with plenty of successful payments but ebay sent me a message asking to "update your bank info, We couldn't verify the bank account information you provided." When I go to the selling page I can see the banner asking. ...

Resolved! Payouts on hold since Sept 30th, issues with coming to a resolution with eBay Trust and Safety

Hello. For a bit of background, I've been running a "made-to-order" store on eBay since 2023. I own multiple 3D resin printers, and I make and sell figurines that i print using these machines, and I paint them as well. I have had some issues getting ...

Refund Reasons - what is the point?

Why does ebay have us pick a refund category when they distribute the refund however they see fit? We have issued refunds for shipping and selected "Shipping Discount" as the reason, but in our monthly sales report it breaks up the total refund amoun...

RefundScreen.PNG

Unable to verify checking account after items sold

I am entering my routing + account number exactly as listed but ebay says it is unable to verify my bank info.could it be because it is a joint account with two names on it? My partner uses this same account for her ebay payouts, and she had no issue...

unauthorized purchased

Some one hacked into my account and trying to buy 300 worth of phone card. I try to contact seller to ask to not to send the Item. they sent it anyways. how do i report this??? and get my money back???

ebay assisting with selling payments

I Sold on eBay for Years & Never had an Issue. I closed my acct when I got sick. I opened a new Acct in 2019 and have 100% positive! But the first Item I sell eBay takes over and Restricted MY ACCOUNT! I had taken the one item off the Market 2 months...

FRADUANT ENTRY

I've been trying to find a place on eBay to report a fraudulent charge.Where do I go?

User avatar by Explorer
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