Payments

Resolved! Hacked and having a hard time getting a refund

Hi,I was hacked on April 10th and the hacker ordered two items totaling to about $60, and it's been a nightmare to get my money back. eBay support tells me to go through PayPal, but PayPal keeps denying my claims. So my question is, if I go through m...

Pay out item not found on my seller account

I cant find item for payout on my seller account to add my Bank Details

Unauthorized charge of 100$ from my account (URGENT!!!)

Hello eBay Support, I have noticed a charge of $100 deducted from my credit card, but I did not make any purchases on my eBay account for a long time, and there have been no recent transactions. I did not authorize this charge, and I believe this may...

Cannot use ebay gift cards and ebay support is completely useless

I have multiple gift cards on my account on >$100, but I am unable to use them to purchase any high value item (I guess $100 and above). Ebay told me this is a widespread issue, and after giving me a timeline of 2 days to solve the issue, didn't repl...

Gift Card Balance was stolen by EBay Customer Service

I received a gift card for my birthday in November of 2024. Today (2/4/25), I decided to use the card and the redemption numbers were incomplete. I spoke to a ebay representative and they were not able to help me. They sent an email with a link to up...

Buyer cancellations and Ebay refund policy

So, today I get my payment notice as usual. As I run down through the transactions I notice two refund charges, both for orders that were placed, but cancelled a short time after purchase by the customer. I was never paid for either of these purchase...

VAT Refund

I have purchased a few items from a seller here on ebay, combined shipping and paid for everything, Items, Shipping, and VAT. The item was pulled aside from customs upon entry on my country and they claim that the IOSS invoice ID does not match any V...

adding new payment method

why account reactivate after adding new payment method ??

Gift card

I bought a gift card from the dollar store I put $90 it's not showing up on the card I want you to the dollar store like it said to do and they're saying that they have nothing to do with it I need to contact eBay I have the card and receipt right he...

Resolved! We couldn't complete your previous payout.....

I just received the message "We couldn't complete your previous payout and credited the amount back to your available funds." Apparently the bank account that I've used for years is no longer valid for payouts? Im a bit confused and worried because i...

Checking Account

I have not been asked to add a checking account during a listing I made and saved. Will use this for payouts from Ebay and paying fees. When I open Payments in my Account, it only wants me to add a credit/debit card for checkout purposes. Thanks

For Ebay Specifically

This is Wendy writing this and This is my final warning before I escalate this matter to legal action. I have sent multiple emails outlining the unfair treatment I have experienced, and I possess ample documentation and evidence to support my claims....

Payments on hold till April 24th? I never had this issue before. Can someone help me?

I sell every once in a while on eBay. I have sold items last year during Christmas and I sold 2 items this year a few days ago. I buy and resell from eBay. I love using this site for that reason. I had the ability to spend my funds as soon as I got t...

Having an issue with eBay giftcards

Hi everyone. I'm having an issue with 2 $30 ebay cards I purchased at a local grocery store. Both cards were activated and I have the gift receipts saying they were activated by Blackhawk. These are the kind that are sealed in the cardboard sleeve an...

Resolved! Why won't eBay let me send an invoice?

I been away from selling on eBay in recent months due to illness. Today I sold an item and went to my orders page to send an invoice, but for some reason the "send invoice" button won't let me send one. Evidently something has changed recently. Can s...