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International buyer cannot pay invoice

I had a US listing, interested buyer from UK, so I edited the listing to allow international buyers. I also edited my profile to allow international buyers, I eventually put her in my exemption list. She was able to bid, I accepted, and now she can n...

User avatar by Rising Star
  • 89 Views
  • 2 replies
  • 0 helpful

Cant pay with my eBay gift card.

I live in Puerto Rico and I purchased a $50 gift card from Walgreen's. Once I got home and I decided what I was going to buy, Using the eBay app in my iPhone, I went into the checkout and I entered the code at the back of the gift card. I should ment...

User avatar by Rising Star
  • 177 Views
  • 2 replies
  • 0 helpful

bought an open box car radio but was used

does ebay do complete or partial refunds f or receiving items not as described? in this case an open box pioneer car radio was bought but was previously used. The indications were 3 iphones were connected via bluetooth and screw marks from previous i...

Ebay account restricted payouts on hold for 60 days now

Hello can anyone help me with this issue my account got suspended with VERO and reps told me I will receive my funds in 60 to 72 days initially I trusted them and I have waited till now today is exactly 61 days and I haven't received the funds yet. A...

User avatar by Adventurer
  • 4219 Views
  • 38 replies
  • 0 helpful

Payouts restricted

So on July 16th I received an Email from ebay that they needed to verify my identity and my bank account. What they were looking for was very descriptive. A copy of a bank statement with my name account number address and some transactions. Also they...

Receiving Payments without a Bank Account

Hi folks, I am unable to link a bank account to Ebay. I have sold successfully for many years using Paypal to pay fees and receive payments, and had many sales in recent weeks, all without an account linked. My account was recently locked from postin...

eBay withholding funds without justification

I have experienced the same thing with eBay. I sold an expensive designer watch before the Christmas holiday which went to the eBay Authenticators in Dayton, Ohio and was delivered on time to my buyer. The payment had been delayed for one week at tha...

Unpaid after delivery

eBay sent email indicating payment dispute was filed. The buyer has messaged me multiple times saying he never disputed the amount and sent a screen screenshot of the bank statement showing the funds were withdrawn from his account. He’s also telling...

User avatar by Explorer
  • 82 Views
  • 2 replies
  • 0 helpful

eBay mall application

Can anyone know about the eBay mall application. If we are stuck in that and amount is freeze and if we want to withdraw that amount what is the procedure. Is the application is genuine

User avatar by Enthusiast
  • 2931 Views
  • 8 replies
  • 1 helpful

Bank of America payout not accepted in Georgia

I have spent over 2 hours going round and round with ebay not accepting my BOA account. Finally I asked to speak with a supervisor after the last "we'll get back with you in 48 hours" did not occur and she informed me that BOA in Georgia will not int...

Sales tax charges to export to Japan

Hi there, I just made a purchase from a seller in the US and the item will be shipped to my shipping address in Japan. My understanding is that the item is not subject to Sales tax in the US as the item is purchased by the buyer in Japan and to be ex...

User avatar by Rising Star
  • 1239 Views
  • 14 replies
  • 0 helpful

Resolved! How do I get coupon code reinstated after cancellation of order?

I applied a recent coupon code that doesn't expire for another week to an order which I cancelled. How can I get the coupon code reinstated so I can use it. Currently, the checkout page informs me that the coupon has already been used. Will it be rei...

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