Payments
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Refund for "item not received"

Hello, I had someone purchase an item, request local pickup, pay and then decide they didn't want to pick it up. I had them request a refund but the payment is on hold and I have to pay them with my credit card?

Resolved! Real crafty EBay

Buyer buys and pays for item money sits in pending buyer then requests cancellation money comes from available funds. Guess that’s one way to hold onto money for a little longer. In my opinion if it’s cancelled ebay shouldn’t touch your available fun...

Ebay charging twice

Ok just woke up today to find that eBay charged me again for an item I bought several days ago, this is not a charge hold (since the original charge already cleared before this new one showed up), it has the same order number and charge amiunt and ev...

My account

I am rather confused with ebay and am not sure how to sell. I even subscribe a store and yet i only can put our 4 listings. I do not like to sell here anymore as 1. I could not get the money from the refund 2. I still did not receive any money from o...

We ran into a problem sending your payout ???

For more than 2 months i cant get my payout from Ebay.I have already talk with many front line helpers but my problem is still here !What i can do ??? From my bank side everything is ok since they didn changesomething and my payouts was ok since last...

MC011 restriction due to proof of delivery

Two months ago I received an unusual amount of orders and eBay blocked my payouts (and listings) until I deliver every single order (what has to be confirmed by tracking info or feedback). Nothing bad was made by me, they restricted my account just i...

I can not find "Request Payout" button

I went to "Selling" tab then went to the "Payments". I currently have $120 available funds, but I can't find the "Request Payout" button to transfer to my bank/card. I've sold many items last year and transfered them perfectly. However, I haven't bee...

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ebay charges 15% on sales tax

I just sold a gold bracelet for $2475 plus $25 for shlpping. I was charged the 15% on total of $2500 but the charged 15% on the sales tax also. Is this legal? I feel a lawsuit might be in order. Any answers??

Successfully Linked Ebay with Payoneer, but still not allowed to sell

Got a message from Payoneer that my Ebay account is successfully linked with Payoneer on Sep 30th. But still not allowed to sell. Ebay is showing a message that I have to update my info and it leads to create a new Payoneer account. Customer Service ...

User avatar by Rising Star
  • 1586 Views
  • 11 replies
  • 5 helpful

Urgent | Invoice error

Item(s) that are part of the Authenticity Guarantee Program have been removed. Invoice(s) for these items must be sent separately. How do I solve this error message? My buyer can't pay after accepting my offer back, and I can't send the invoice.

User avatar by Adventurer
  • 487 Views
  • 1 replies
  • 0 helpful

Resolved! I made an advertising mistake, help.

I have just sold an item. The price was higher than I expected so I checked my advert and discovered I had misdescribed it. I have told the buyer and asked if he wants to cancel or negotiate a discount.I wold like to tell someone in eBay about my mis...

Overcharged for cost of shipping label, how to get reimbused?

Initial Ebay amount was $36, however, Ebay took $133 out of my bank account. Research on UPS site revealed $56 without the eBay discount. Walk-in at UPS store marked up amount came to $66. Clearly, both amounts are way below $133. Found no way to dir...

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