Payments

Payoneer problem

Hi ebay teamI have already payoneer account but when I want to list item I have terribleeBay has partnered with Payoneer, a leading cross-border payments platform, to deliver payouts to you. Payoneer will contact you to verify your status. This proce...

Charge to pay for accrued selling costs

Hi! Just now my visa card charged for EURO 644.15. on ebay. Message i get from ebay it say that charge is for accrued selling costs. I use ebaymag free program. Anyone has the same charges ???I also sent email to ebaymag and on ebay about that proble...

Screenshot 2023-05-05 at 01-17-36 Seller Hub Transaction details eBay.png

Payments on hold

I sell larger ticket items on eBay. Most of what we do is 8500.00 to 20,000. and it has been that way from the beginning some 24 years ago.About 6 months ago eBay started holding our payouts and keeping them long after the item was tracked and delive...

My shipping address is incorrect

Best regards, write here because I would like to get help, it turns out that I bought a laptop on Friday, but the shipping address that appears on the invoice is incorrect, is there a way to change the address? The seller has not yet uploaded the ran...

WHERE the Hell is My $$$$$

What the Hell is going on with Ebay now? I sell a Comic Book for $24.00. I've shipped it to the Buyer and EBAY has my funds ON HOLLD for another 2 weeks???? I assume these people are making a Fortune by "Holding" all these funds and Collecting 5.00% ...

Resolved! eBay Not Letting Me Refund an International Shipping Program order

I had a buyer win quite a few of my auctions. For whatever reason, when he tried to pay for the items, eBay split his order into three parts and charged him almost $150 to ship three separate packages when I can easily ship them together. He was put ...

My payment was put on hold because buyer opened case

The item is clearly marked delivered approximately a week before the case was opened I don't understand why my funds are being held I did my part and bought shipping label and sent out item ,what more is expected of me I paid the service to have the ...

International buyer cannot pay invoice

I had a US listing, interested buyer from UK, so I edited the listing to allow international buyers. I also edited my profile to allow international buyers, I eventually put her in my exemption list. She was able to bid, I accepted, and now she can n...

Cant pay with my eBay gift card.

I live in Puerto Rico and I purchased a $50 gift card from Walgreen's. Once I got home and I decided what I was going to buy, Using the eBay app in my iPhone, I went into the checkout and I entered the code at the back of the gift card. I should ment...

Can I return part of my item?

I want to return part of my item. How can I do it? Return process?

bought an open box car radio but was used

does ebay do complete or partial refunds f or receiving items not as described? in this case an open box pioneer car radio was bought but was previously used. The indications were 3 iphones were connected via bluetooth and screw marks from previous i...

Ebay account restricted payouts on hold for 60 days now

Hello can anyone help me with this issue my account got suspended with VERO and reps told me I will receive my funds in 60 to 72 days initially I trusted them and I have waited till now today is exactly 61 days and I haven't received the funds yet. A...

Payouts restricted

So on July 16th I received an Email from ebay that they needed to verify my identity and my bank account. What they were looking for was very descriptive. A copy of a bank statement with my name account number address and some transactions. Also they...

Receiving Payments without a Bank Account

Hi folks, I am unable to link a bank account to Ebay. I have sold successfully for many years using Paypal to pay fees and receive payments, and had many sales in recent weeks, all without an account linked. My account was recently locked from postin...

Unable to contact seller "oops, something went wrong, please try again later"

Hi everyone, I tried cancelling an order placed less than 12 hours ago but I got a red alert banner saying that it was too late to cancel this order, and to contact the seller to work something out. When I tried contacting the seller, I get an exclam...