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Urgent | Invoice error

Item(s) that are part of the Authenticity Guarantee Program have been removed. Invoice(s) for these items must be sent separately. How do I solve this error message? My buyer can't pay after accepting my offer back, and I can't send the invoice.

User avatar by • Adventurer
  • 474 Views
  • 1 replies
  • 0 helpful

Resolved! I made an advertising mistake, help.

I have just sold an item. The price was higher than I expected so I checked my advert and discovered I had misdescribed it. I have told the buyer and asked if he wants to cancel or negotiate a discount.I wold like to tell someone in eBay about my mis...

Overcharged for cost of shipping label, how to get reimbused?

Initial Ebay amount was $36, however, Ebay took $133 out of my bank account. Research on UPS site revealed $56 without the eBay discount. Walk-in at UPS store marked up amount came to $66. Clearly, both amounts are way below $133. Found no way to dir...

eBay Has Finally Broken Me

I don’t have the time to provide all the details but there was some disputed transactions going back to the first week in July. I received an email and notification that they were to be recovering Some fees from future payouts.Tuesday after a few hou...

Payment to a bank account , JP** provided by the seller

I am the buyer. the seller has provided a bank account for wire transfer only because the seller does not want to be charged back by the bank if payment by PayPal ( as usual payment method in ebay). The payment link was provided through the ebay plat...

User avatar by • Explorer
  • 266 Views
  • 9 replies
  • 0 helpful

refund to buyer

i need to refund buyer money for shoes that had defect. what is the processssss

Why does ebay charge the sellers final value fees on sales tax the buyer owes and ebay takes directy

Why does ebay charge the sellers final value fees on sales tax the buyer owes and ebay takes directy from the buyer! So if i sell a pricy item and the sales tax is $50 ebay is charging me 13.25% on the SALES TAX THE BUYER PAID AND EBAY TOOK IMEDIATLE...

Payments never received in bank account after payout

I've sold two items so far and the buyers have paid the money it shows on eBay it was stored on ebay until I I made it to a payout to send to my bank account, on eBay it shows the payment was sent out but after 3 months the payment still hasn't appea...

Micro deposits

I have already received one payment from my first sale, yet I must prove micro deposits that were never sent to bank account to receive more funds?

Canadian Sellers using Managed Payment

I live in Canada but sell on eBay.com. Recently I switched to the MP program. I followed the instructions and opened a US$ account at the local RBC branch so that I could receive payment in US$. I included the account details on the MP application. M...

User avatar by • Adventurer
  • 1894 Views
  • 19 replies
  • 1 helpful

randomly being asked to update my account details

I've never had an issue before but now all of a sudden I got a notice from ebay asking me to update my account info. It's requesting that I go through the process of verifying my bank account. I don't understand why because I've been selling for year...

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