Payments

I can't update

I have been trying to update my checking account for months. I do not have the old bank account that is connected to the account and that account has not been valid for well over a year. I have my new bank account details, and after I enter that, it ...

Partial Refund

I bought an item which should consist 14 items inside in total. I have received one box of goods and found out there's only 7 items inside (which implied there should be 2 boxes which I then confirmed by checking the listing).I contacted Seller and h...

We can't apply this gift card. A different gift card already covers the total oreder amount.

Okay this is a new problem for me. When I try to apply the balance from a low balance gift card with another gift card, I am getting this error:So basically I can't use up the balance on my low balance cards, as long as I have another card, that will...

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Payment on hold--SS#

Hello all,This morning eBay notified me that they were holding my funds for my most recent sale because they need my SS#. I have no problem providing eBay with my SS#--I know they need it for tax purposes, so I promptly sent it. My question is, how l...

Card rejection on Ebay

They will not except the vanilla gift card on Ebay

Double Charge for a single purchase

I ordered a set of Videos last Month an was double charged for a single purchase. What is the procedure for returning the second charge?

Money was sent to the wrong account

My money was sent to an account that I don't have access to

Why, after 15 years, is eBay asking for my bank statements "WITH transactions?

payment holds

I'm a new / old seller . Started a new acct. after 10 years of inactively . Was told upfront as a new seller a hold would be in place for 30 days as a 14 day hold . Ok ..... 60 days in all positives , shipped on time , tracked , no open cases ..... n...

Payouts were blocked due to an error

I have had a seller account for 6 years without any problems. Suddenly, my payments were blocked about a month ago.I received an email from eBay saying that during the maintenance of my account, eBay had mistakenly been disconnected from Payoneer, an...

Apple and eBay cards as payments, fraud?

I found someone who is selling a truck saying it's listed on eBay but I can't find it. Sent me all of the information and how to pay. Looks legit, but it's saying to pay in eBay and Apple cards. Is this fake?

Refunds/payouts

Hypothetical for high dollar items; I know when a buyer starts a return , your funds will be on hold, but what if you have no funds or insufficient funds in your checking account? Does eBay put on hold whatever insufficient amount is currently in you...