Payment declined

[toolmaniac85]

I just had a payment say "declined waiting for retry" on 12/2 at 00:25 hours and I have not changed any of my information. How can I tell if this is a problem with eBay or my bank? When will it retry? Daily like my payout schedule?

[itsakiller]

Why isn't there anything on the announcement board, Ebay Cust service is getting worse all the time

[csbbct]

Check "Current System Status" and PAYOUT is shown as a GREEN CHECKMARK - what a useless status system that is!  At least if that worked the way it should it would save them hundreds of phone calls and posts!

[mskip]

Same thing happened to me this morning and I had successful payments before today.  Bank said the problem is on Ebay side.

[19mml68]

I have the same issue. I called my bank, they said nothing was wrong on their end. Tried to contact eBay of course it is hard to talk to a human. Supposed to call me in 118 minutes. I hope eBay makes this right and we get our deposit tomorrow.

[lili_boutique]

Same here, I requested call back, need wait over 100 mins.

[oldschool_sweetie]

Same issue here.

A comment above said someone got through to ebay and they know its  a glitch and payments should go out tomorrow, hopefully! 

[openlinecollectibles]

Yep, same here!  Mine did not go through today either.  Ebay phone lines are down, chat is turned off.  What is going on??

[gregmm]

Same issue  called my bank and they said it is a eBay issue they show no payment rejucted. Now ebay shows no phone support. This is why I hate eBay paynent system they do not take responsab

[gregmm]

I just tried to replay to the original post as I have the same issue and it locked me out from doing it. It seems ebay does not want a long list of people posting about it. and now ebay says no phone support. This is the kind of reason I did not want to do managed payments. ebay does not take responsibility when they have a issue. I just spent 1+ hours dealing with my bank making sure it was not on my end and how long will it take ebay to fix this.

[nevermore_antiques_and_books]

Yes, it wouldn't let me reply to the original post either.  Same issue with declined payments email.  You would think eBay would send a mass email explaining the situation to quell our anxiety....really not sure why they haven't...unless they really don't believe it's a widespread issue on their end, which is kind of a scary thought 

[retrogeeks2]

It’s definitely a widespread issue there’s really no use to talk to them they can’t and won’t do anything except “file an escalation ticket” but no confirmation of a confirmed problem just a “oh yeah we have gotten a lot of calls about this” with speculation it would go through tomorrow

[trist.covil]

I have the same issue, pretty frustrating to be down in the middle of holiday season, sucks for me.

[*linuxguru*]

So I am waiting on a BUYER to pay me and the automatic non-paying bidder feature is turned ON.   My question is...is this "outage" impacting the ability of a BUYER to pay for their auction?

[tyler@ebay · Accepted solution]

Hi everyone - there was an announcement just made about this issue, you can review it here. 

Thanks!

[usahooks]

Hi Tyler,    Glenn Hurst USAHOOKS on eBay..... Managed payments were working great but for the last 5 days have stopped working    "Declined waiting for retry"....  If it was working fine what happened?... I didn't change anything..

I can't contact anyone on eBay either.... No call back

I re-entered all my bank info again... If it was working before... What happened?

Thanks,   Glenn Hurst