I have been on ebay for over almost 15 years and I have never had problems like I am having with this managed payments change. This is an absolute mess and they never should have rolled anything out like this in such a state. I have been trying to add my bank account for days now and I first tried to use my primary bank account. This became a problem because my bank changed names a couple of years ago, so now the name of the bank does not match the routing number. So now ebay is saying that I can only add this bank if I provide a bank document with my name on it stating the OLD name... Which doesn't exist anymore. So it looks now like I can't use that bank. So instead then I tried to add a second bank account, but it keeps rejecting the routing and account number stating that I have to verify the first bank. So my next step was to try to add a bank that can do the auto login. I do have a bank that I can do that with, but I didn't want to use that bank.
That seems to work all the way to the point where it then wants to verify my identity via a phone call. Then it gives me the option to choose to have it call one of two numbers, but neither are my phone number. They are numbers that I have not had for over 3 years now. So my only option was to use a link to say to contact ebay support. I try the link and it gives me a number and an 11 digit passcode to use when calling in. I call the number and it asks me for a 7 digit pin!!! I try to type in the 11, but it doesn't accept the 11 digits. So next I try to tell it I don't have a number. Then I get a message saying that ebay has discontinued use of this number, and to use the chat online (which is currently closed) Why would they put a number on a new service that they are implementing that is discontinued.
My last attempt was to call support directly which when I asked for a call initially told me it would be 15 minutes. It now says 20 minutes and the call center closed in 22 minutes. I am so fed up with this!!!! Honestly ebay!!
![Video [Russian Language]: Answers to common Payoneer registration issues](/t5/image/serverpage/image-id/750612i41F587DBC26EF24C/image-size/large?v=v2&px=999)
