Manage Payment

[mathenukmapal-0]

I am new to eBay selling.

I activated selling and put the first listing. But I could not list it because my Payoneer account is not verified.  I have been waiting for many days and have not asked for verification yet. What should I do now? If there is anyone who can help, please reply. I look forward to your support.

Have a nice day.

[mtgraves7984]

It sounds like you need to verify your Payoneer account, no?

[mathenukmapal-0]

Thank for your reply,

Address verification not yet requested.

[lacemaker3 · Accepted solution]

@mathenukmapal-0 ,

If Payoneer has not been able to verify your documents yet, have you received a request for more information, or an error message?

Did you register as a business or an individual? Please reply and let us know.

For sellers in Sri Lanka, Managed Payments will be able to deposit your payments into your Payoneer account. Here's more information about managed payments for sellers outside the USA. There are other links on the export.ebay.com website that have a lot of information that should be helpful for you.

https://community.ebay.com/t5/Payment-Resources/Were-you-asked-to-link-a-Payoneer-account-for-payout...

https://export.ebay.com/en/fees-and-payments/payments/managed-payments/

https://blog.payoneer.com/e-sellers/marketplaces/guide-selling-on-ebay/

[mathenukmapal-0]

Thank you so much for your guidance.

[lacemaker3]

@mathenukmapal-0,

I found this information on the Central Bank of Sri Lanka website for the Department of Foreign Exchange.

I believe this means that Sri Lankan persons are required to deposit any foreign funds they receive for providing goods and services (like selling online) into a Business Foreign Currency Account (BFCA) (or sell the currency to a currency dealer) within 7 days. Managed payments sends the funds for eBay sales in USA dollars, which would be a foreign currency, so this rule would apply.

If this is correct, then you may be required to use a BFCA as your bank account in Payoneer, and that would mean that you have to use a Business Payoneer account, and a Business eBay account as well, because they all have to match. You can get more information about this from the Central Bank of Sri Lanka website. If you find out that this interpretation is incorrect, please post back and let us know.

http://dfe.lk/web/index.php?option=com_content&view=category&id=81&lang=en

[mathenukmapal-0]

Thank you so much for your guidance.