I need help

[montagedirector]

Hello, I'm writing to you because I don't know where to ask. First of all, I would like to tell you that the sentence was made through a translator, so please understand. This account was created three years ago when I was in the United States, because my sister was in the United States, so I bought various items such as golf clubs in the United States. It was very helpful, but the problem is that I was wondering if I could use eBay even when I came back to Korea, so I tried to buy a grip and headcover, but it was amazing that there were some things that could be purchased even if it took a little longer to deliver. Then a few days ago, I was curious about how to do the auction for the first time, so I participated in the Bettinardi Putter auction, but someone else took it by $2.50. So I thought it was not easy to win a bid, so I participated in three more putters of interest. However, one of them was not an auction, but a payment button was pressed and purchased. Fortunately, I sent an e-mail to the seller and canceled it, but I haven't received the money back yet. In the meantime, both of the other two putters were sold out. I've lost my mind. I already sent an e-mail saying that I am sorry that I cannot buy it because it has been successfully sold, but another putter has been successfully. I feel like I've had two natural disasters in a row. No one participated in the auction, so I wanted to cancel it, but I could see the auction bidding button clearly because it was colored, but I couldn't find the button to cancel the auction anywhere. So now the seller is angry with me and threatening me to pay a fine. I'm afraid I'll never be able to use the auction again. Please help me, I didn't mean to, but I really didn't know. I'm not going to auction again. Please forgive me! When I enter the eBay Customer Center chat room, no one helps me. Even if I get a text message, I'll copy it and put it in the translator to understand what I'm saying, and when I go back to the chat room, eBay is already gone. I won't wait for two minutes. I'm confused now because I don't know how to solve this problem or who to ask. Please help me.

[bonjourami]

As far as the first cancellation, its an automatic refund when the seller cancels. It will go back to the payment source, if it was a cc, can take up to one billing cycle.As for the second cancellation, the seller cannot 'fine' you.

[bonjourami]

And you should change your registered address to Korea, where you now reside, not the U.S.

[janet9988]

Sellers do not have to cancel.  You could receive unpaid items strikes if you failed to honor your commitment.

You could receive the item if you paid and then sell it yourself.