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Getting a payout without positive feedback

Hey everybody,

 

I'm a pretty new seller on Ebay. I've sold a handful of items and had all of them marked as 'payment on hold til such and such date' . Which is fine, but I noticed on the items that I sold that didn't have a tracking number, once the buyer left feedback, I got paid out not long after. I have an item I sold and shipped that was small enough to send through letter mail and therefore there was no tracking number, but it's been well over a week since the buyer should have received the item and there's been no feedback from them. Am I stuck waiting for the 4 week hold to be over to get a payout if my buyer doesn't leave feedback? 

Thanks for the help.

Message 1 of 5
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Getting a payout without positive feedback

Feedback has nothing to do with when your funds will be released.   The general rule is 3 days after delivery confirmation or 21 days if there is no delivery confirmation.

Message 2 of 5
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Getting a payout without positive feedback

no tracking no delivery if they file a case...

Money will be held for some time on that item to be sure they do not file a case...if they do not leave feedback.

(advise not asking them to): don't stick a dog with a stick if you can avoid it...

 

From the amounts for the items you sell GET TRACKING.... Making a buck not doing so and loss due to no tracking is not worth the hassle.

Message 3 of 5
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Getting a payout without positive feedback

ALL new sellers can have their funds held for up to 21 days.  I believe it's explained along with the other new seller information.   The fact that you've been a buyer for eons makes no difference.  

Message 4 of 5
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Getting a payout without positive feedback

@eboshi12 

 

Here is the Ebay rule you need to better understand this process for new sellers.

 

https://pages.ebay.com/seller-center/service-and-payments/funds-availability.html

 


mam98031  â€¢  Volunteer Community Member  â€¢  Buyer/Seller since 1999
Message 5 of 5
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