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Discrepancy in Payout for Order

Dear eBay Community,

I am hoping to get some guidance on a recent matter that bestowed upon me. I am writing to bring to your attention an issue regarding a recent sale. I sold a leather jacket, which was placed by the customer on May 10th, 2024, and delivered on May 17th, 2024.

The payout for this order was scheduled for May 25th, 2024. The expected amount to be transferred, after all deductions, was $86.08. However, on May 29th, 2024, I received only $14.68. I have tried to trace the discrepancy in my seller account but have been unable to determine why the amount received is significantly less than expected.

I would greatly appreciate it if you could  guide me on the necessary steps to resolve it. Should you require any further information from my end, please do not hesitate to ask. I am more than willing to assist.


Thank you for your prompt attention to this matter. I look forward to your response.


Best.

Message 1 of 7
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6 REPLIES 6

Re: Discrepancy in Payout for Order

Did you use pending funds to pay for the shipping for the other jackets?

You're going to have more problems when you get shut down for selling those counterfeit jackets.

Have a great day.
Message 2 of 7
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Re: Discrepancy in Payout for Order

All my products are on free shipping. All my previous orders are in order. I did not use any pending funds to payout any charges. 

Message 3 of 7
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Re: Discrepancy in Payout for Order

Your items are free shipping for your buyers not for you, you PAID to ship those items. 
There is no such thing as FREE SHIPPING because someone ends up paying it. 
So when you ship anything and purchase a shipping label on eBay the funds to pay for those labels comes from your available or pending funds. 

Message 4 of 7
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Re: Discrepancy in Payout for Order

@leatherly_55  is shipping from Pakistan, and listing on eBay.com, so I don't think they are able to purchase shipping labels on eBay.  The discrepancy almost certainly is not because of shipping labels.

 

@leatherly_55, this may be related to your recent negative feedback for an item not received. If the buyer has filed an item not received case, then those funds might have been put on hold for a possible refund.

 

Message 5 of 7
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Re: Discrepancy in Payout for Order

The issue has been resolved. However, I noticed that eBay deducted the ad fee for 4 orders from a single order payout. Thank you for your assistance.

Message 6 of 7
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Re: Discrepancy in Payout for Order

You are keyword spamming big time, and using all those celebrity names without permission is not legal  either.



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“Never pick a fight with an ugly person. They don’t have anything to lose.” ~Robin Williams
Message 7 of 7
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