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book went to Paris - thought it was going to Kentucky???

Uh - I missed something somewhere. Sold a book - printed and paid for shipment to Kentucky thru Paypal - book shows in transit to paris France. Info Please...
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book went to Paris - thought it was going to Kentucky???

You listing was enrolled in, and sold through, eBay's Global Shipping Program. That is how it works, you ship to Kentucky, they prepare customs documentation and handle the international portion of the shipment. You can read more about it here http://pages.ebay.com/sellerinformation/ship-smart/advanced-shipping/Global-Shipping-Program/index.h...
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book went to Paris - thought it was going to Kentucky???

Thank you - will read. But they sent it all the way to Paris for the media rate! That's weird.
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book went to Paris - thought it was going to Kentucky???

No, you used media mail to ship to Kentucky. The buyer would have paid an additional shipping fee to the administrators of the program (this would be 'transparent' to you), and the program would have shipped the book using a method that was appropriate for the destination.
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book went to Paris - thought it was going to Kentucky???

It sounds as if you didn't know you had been signed up for the Global Shipping Program nor that you are now selling internationally.

 

On the bright side, your export sales are well protected by the Program and you should get more sales than if you stuck with the USA.

 

On the down side, eBay does not encourage sellers to use the program for items that will sell under $50 USD.

 

This is because your buyer will be charged her own nation's duty and sales taxes on purchase, and before you are told to ship. Since here in Canada our import limit is $20CDN (about $16USD) and our border services usually just ignore *such low value items, your buyer may be angry and refuse to pay. In such cases, if you can cancel promptly, do so. It won't get better. Don't try to hold an unhappy buyer to a sale. Some sales are not worth having.

 

That being said, I have always shipped internationally, through Canada Post, and have had less difficulty with overseas buyers than with Americans. I just shipped a book off to Qatar today, for example, and Australia, France and Norway are common destinations. No idea why Norway.

 

Look at your listings on a desktop or laptop. Change the URL from eBaydotCOM to eBaydotCA. You are now searching from the Canadian site.

Look for these words on your listings

Customs services and international tracking provided

Those listings use the GSP. If they are under $50, try to remove the program. It won't be useful. It is useful for items over $100, actually reducing the few problems involved with shipping overseas and protecting your feedback.

 

 

 

 

*because it would cost more to collect than would be collected. Common sense from public servants. The politicians haven't caught on to this yet.

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