My Account
cancel
Showing results for 
Search instead for 
Did you mean: 
Bookmark Share Post

Money available on ebay, but not in PayPal

apassion4sewing
Explorer

Recently (01/05/14 & 01/06/14) I sold 2 items. By the following weekend ebay listed as my

funds are now available, BUT the money is not in my PayPal account.

 

I have been in contact with PayPal about this and they do not show any holds or restrictions

for any money. They asked for a transaction ID # but I don't have that information, only the item

number.

 

How can I get my money?

 

Thanks,

Louise

Answers (3)

Answers (3)

Superstar

Did you ship the items without confirming if the payment was made and in your PayPal account?  You never ship until you see the paid transaction in your PayPal account.  This is a hard lesson if this is what happened.


I am not an eBay employee. I'm a US eBay Community Volunteer.
Rockstar

Go to the transaction details for that item's payment in PayPal and you'll find the transaction ID.


Superstar

Re: Go to the transaction details for that item's payment in...

in reply to Jan 19, 2014 9:02:40 AM
There is no transaction in paypal, so there is no paypal transaction ID.
0 Helpful
Rockstar

Your email on the listing & your email on your pay pal account have to match exactly. Go look to make sure they are an exact match.