eBay

devon@ebay · ‎10-05-2022

Hi Everyone! This month's chat you’ll have an opportunity to talk with the eBay Seller Capital Team. The theme of the chat is, ‘All things eBay Seller Capital’. Come join the chat on October 12th at 1PM PST!

Edit: Thanks for joining us for the Monthly Chat with the eBay Seller Capital Team.The chat thread will remain open until 2 PM PT at which point we'll close it from additional responses. After that time, we'll continue to work on responding to any queries that might still be unanswered.To post your question, click Reply in the lower right corner of this post, type your question, and hit submit between 1-2 PM Pacific Time. The format of our chat mirrors the format of our Community Discussion Boards, where each post will appear in the thread chronologically. The (specialist name) and Community Team will review each question as it comes in, and will quote the original question in our reply. This quote and the reply will appear later in the thread, so just keep scrolling down to see our answers.As a reminder, we want (specialist name) to be able to get to as many members as possible during the allotted hour, so we have a few things to ask of you:

Keep on topic
Scroll through the list of questions to see what has already been asked to decrease chances of redundancy
Keep the message/question simple and no more than one to two items. If you include multiple questions in a post, please be aware that they may not be addressed during the chat and (specialist name) will do their best to follow-up with it after the chat has closed

Devon,

sellercapitalteam@ebay · ‎10-12-2022

Hi all, we are excited to host this month's chat! eBay Seller Capital (powered by LendingPoint) is a program that offers a suite of financing products to help eBay sellers grow their business. The application process is Simple, Transparent, Convenient and Fast! Sellers of all types—big and small, fashion to collectibles— are boosting their business with financing from the program. P.S. Check us out at Keep your business moving forward | eBay.com

moto_partss · ‎10-12-2022

Good Afternoon,

Thank you for joining us today.

I will like to know if eBay is working on bringing back the working capital loans based in sales repayment plan? Like PayPay used to work. eBay has already implemented those loans with other companies in Germany and UK. I understand those are smaller markets and eBay has historically implemented new thing and products in those countries. However, working capital loans based on sales repayment plans aren't actually new to eBay or eBay sellers.

Can you please let us know if eBay is actively working in bringing back those type of loans in the near future?

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Edit: A reply to your question can be found here.

moto_partss · ‎10-12-2022

Good Afternoon,

Thank you for joining us today.

I will like to know if eBay is working on bringing back the working capital loans based in sales repayment plan? Like PayPay used to work. eBay has already implemented those loans with other companies in Germany and UK. I understand those are smaller markets and eBay has historically implemented new thing and products in those countries. However, working capital loans based on sales repayment plans aren't actually new to eBay or eBay sellers.

Can you please let us know if eBay is actively working in bringing back those type of loans in the near future?

sellercapitalteam@ebay · ‎10-12-2022

@moto_partss wrote:

Good Afternoon,

Thank you for joining us today.

I will like to know if eBay is working on bringing back the working capital loans based in sales repayment plan? Like PayPay used to work. eBay has already implemented those loans with other companies in Germany and UK. I understand those are smaller markets and eBay has historically implemented new thing and products in those countries. However, working capital loans based on sales repayment plans aren't actually new to eBay or eBay sellers.

Can you please let us know if eBay is actively working in bringing back those type of loans in the near future?

@moto_partss Hi, thank you for the question. We hear you and will work to incorporate this feedback to improve your experience with our products. Please keep an eye for future updates on https://pages.ebay.com/sellercapital/

my-cottage-books-and-antiques · ‎10-12-2022

My question is the same as @moto_partss . The UK recently provided a webinar entitled "Prep for Peak" to help ebay sellers prepare for Q4 and one of the things they toured was the ability of their version of Working Capital to provide the ability for a certain percentage to be taken directly out of sales...the better one's sales, the faster the loan gets paid back, and, if one hits a slump, it's still only a percentage of sale taken out, not a fixed price.

This sounded great to me, but come to find: it doesn't work that way in the US.

So...any chance you will implement something like that?

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Edit: A reply to your question can be found here.

houseofblair · ‎10-12-2022

I have tried 4 separate times since it has been implemented to obtain a loan from Lending Point. Turned down every single time, even for $500. While I appreciate that the application process is simple, transparent, convenient and fast, this option has never worked for me. Can Paypal be added as a third-party token so they can gather the needed information regarding my sales so that I can once again obtain a needed working capital loan?

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Edit: A reply to your question can be found here.

sellercapitalteam@ebay · ‎10-12-2022

@my-cottage-books-and-antiques wrote:

My question is the same as @moto_partss . The UK recently provided a webinar entitled "Prep for Peak" to help ebay sellers prepare for Q4 and one of the things they toured was the ability of their version of Working Capital to provide the ability for a certain percentage to be taken directly out of sales...the better one's sales, the faster the loan gets paid back, and, if one hits a slump, it's still only a percentage of sale taken out, not a fixed price.

This sounded great to me, but come to find: it doesn't work that way in the US.

So...any chance you will implement something like that?

Thank you for sharing your feedback – we hear you and will work to incorporate this feedback to improve your experience with our products. Please keep an eye for future updates on https://pages.ebay.com/sellercapital/.

Also feel free to reach out to us with any questions anytime at sellercapital@ebay.com

sellercapitalteam@ebay · ‎10-12-2022

@houseofblair wrote:

I have tried 4 separate times since it has been implemented to obtain a loan from Lending Point. Turned down every single time, even for $500. While I appreciate that the application process is simple, transparent, convenient and fast, this option has never worked for me. Can Paypal be added as a third-party token so they can gather the needed information regarding my sales so that I can once again obtain a needed working capital loan?

@houseofblair

Thank you for recognizing our loan application is simple and convenient. The loan approval decision is based on the applicant's credit worthiness.

If you have more questions, we can reached out by

Email: businessfunds@lendingpoint.com.

Phone: (844) 779-7031

Our business timings are:
Monday to Friday 8am - 9pm (EST)

Saturday 10am - 9pm (EST)

Sunday 10am - 4pm (EST)

moto_partss · ‎10-12-2022

I have spoken to several eBay representatives all the way from customers service to upper management. We have seen every video , every blog , every forum, every podcast looking for an answer for over a year. All you guys say is : we hear you and we will pass on the message. Even though I understand you may not have the authority for making these decision, someone IS. At some point we the sellers need an answer. May I ask what was the purpose of this months chat then ?

Or did you make all of us wait and stop everything we had to do to come here and tell us the exact same thing we have been hearing for over a year?

Unless of course you guys came here to talk about LendingPoint? Which was obviously the WORST business decision eBay has made in a very long time!!!

Lending point simply doesn't work, at all !!!!

To begin with , NOT everyone qualifies. We have been in business with eBay for over 9 years and our business makes a substantial amount of money yearly. Even we are struggling to get a loan with LendingPoint for more $36 thousand ( that is a ridiculous amount of money ) Not to mention the interest rate is insanely high. I can only imagine how smaller companies are struggling with this loans ( most of smaller companies aren't even approved)

So , can you please give us a serious answer other than we hear you ? Because are clearly not listening to a thing we have been telling you guys for the last year or so.

devon@ebay · ‎10-12-2022

Hey @moto_partss! We appreciate your questions and concerns on this. We will be sure to get your feedback and information you have shared to the correct team. If they are needing anymore information or have any updates I will be sure to get those shared with you.

Devon,

moto_partss · ‎10-12-2022

There is nothing simple or convenient about LendingPoint loans or application. The only good and convenient thing for THEM ( not us) them telling you : you don't qualify or you have to pay 19 % in interest. I took a loan with LendingPoint for $36,500 ( when I used to get loans of over 90 thousand with Paypal) that was supposed to be paid in a 5 year period ( ridiculous as well ) I payed the loan in less than a year. Only to find out that now I am approved for less money ? with a higher interest rate?

Please explain to how is this company making anything easy for us?

devon@ebay · ‎10-12-2022

@moto_partss Can you email sellercapital@ebay.com and they will be able to share more details with you on this.

Devon,

moto_partss · ‎10-12-2022

I appreciate you talking the time to talk to us Devon,

However, I feel nothing but disrespect coming from eBay ( not you ). The fact that eBay decided to make a monthly chat to give propaganda to LendingPoint loans . When we ALL know LendingPoint is one of the worst lending companies eBay could have found? Is beyond disrespectful!!!!

moto_partss · ‎10-12-2022

We HAVE contacted every single department eBay has. All you guys say is " we hear you , we will pass your feedback" I am not saying you guys don't pass on the message. However, the disconnect between eBay and us ( the sellers) is beyond my understanding. If eBay continues to ignore us. Many of us will be out of business sooner than you guys can even imagine. And let me assure you. Yes , one business leaving eBay makes no difference. But when hundred of sellers either leave the platform or have to close their businesses due to eBays lack of support. You will lose millions of dollars.