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mobile app barcode scanner doesn't scan QR codes

Hello, 

I love using the app, but lately Australia Post have taken to using QR codes for tracking. It used to be so easy scanning the barcode for tracking. 

Can the app be updated to be able to scan QR codes as well as barcodesome? 

Thank you 

Message 1 of 6
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5 REPLIES 5

Re: mobile app barcode scanner doesn't scan QR codes


@nessa_95 wrote:

Hello, 

I love using the app, but lately Australia Post have taken to using QR codes for tracking. It used to be so easy scanning the barcode for tracking. 

Can the app be updated to be able to scan QR codes as well as barcodesome? 

Thank you 


Thanks for the post. We will send this suggestion over to the shipping team.

Message 2 of 6
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Re: mobile app barcode scanner doesn't scan QR codes

This would be a very helpful feature. It appears that Australia Post has moved to QR codes instead of barcodes for their pre-paid satchels, with the actual tracking numbers for these postage products being 20+ numerical characters long. Please look into upgrading the barcode scanning capabilities of the Android app to include QR codes.

Message 3 of 6
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Re: mobile app barcode scanner doesn't scan QR codes

Oh yes, i have moved to couriers please until rectified, i now use Australia post as a last resort. Try entering 40 to 50 tracking codes manually every day. Hurry up eBay.

Message 4 of 6
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Re: mobile app barcode scanner doesn't scan QR codes

Yes EBAY!

 

 

TIME TO RECTIFY THIS.

 

 

IT'S VERY TIME CONSUMING TO.ENTER THIS INFO MANUALLY...

Message 5 of 6
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Re: mobile app barcode scanner doesn't scan QR codes

Please update so we can scan the QR code tracking numbers, it's doing my head in. 

Message 6 of 6
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