iOS App Selling update

[mobile_feedback]

Hello

We recently updated the selling form for all sellers. We would like you to post any feedback you have with this new form here.

Thank you

[momsxtracash]

Same thing is happening to me!! So frustrating!

[dlaplant2]

Me too.

[cardboard_dividends_co]

I have tried listing items on an iPad Mini 2 and an iPhone 6 Plus both running iOS 10 or higher and I've run into the following issues:

1. I no longer have to ability to list items at specific times (by the minute) it only allows me to list them on 15 minute intervals when trying to schedule future listings. 

2. Once a listing is created and I hit the complete button it tells me there is no internet connection to my device when I know for a fact there is. I have to hit the refresh button several times for the listing to actually post.

3. Sometimes when I click the same button to complete the listing it tells me that the photos I have uploaded are not actually there and asks me to upload photos before the listing can be completed. The page shows the photos have been uploaded but it still gives the same message. I have to delete the photos and re-upload them sometimes several times over in order for the system to recognize that they are there.

4. The system is automatically putting in recommended auction prices and it is extremely annoying to have to keep deleting the recommended price from the field before putting in my own.

5. The system is automatically putting in shipping information specific to package size and weight and price. It is equally frustrating to have to keep going in and deleting this information as well. Please leave these fields blank for us.

Thank you.

[titlestrokerookie]

Don’t like ..
Why can’t I use the old form that I’m used to and that works with iPhone 5/6

[oldmrhaney]

not working

[etruscanyarcade]

It didn't save my titles correctly, I typed them twice and it still defaulted to the previous title.  I had to re-edit the titles by "revise" on my laptop  extremely inefficient PLEASE PUT APP BACK THE WAY IT WAS BEFORE none of my defaults or templates are working, this is kind of underhanded for ebay to default to "good til canceled" so we get charged more since we can't revise the number of days after we hit "list item" and have to pay for a new listing to change it.  

[etruscanyarcade]

If this is the case I will have to move all my business over to Poshmark because that will be an insane waste of my time and money.  I NEVER use Good Til Canceled, I get rid of items that don't sell

[etruscanyarcade]

If this is the case I will have to move all my business over to Poshmrk because that will be an insane waste of my time and money.  I NEVER use Good Til Canceled, I get rid of items that don't sell

[jonesdan36]

I completely agree with all that has been said. My app was fine this morning and this evening this change was forced upon me. I hate it! I only use my mobile phone for my business and I have been unsuccessful listing for the last 3 hours. A huge waste of time! Descriptions keep disappearing. When I save a draft I lose the description and have to reload the photos. The photos take forever to load and edit. It keeps saying I need a UPC code- I don’t on used clothing but then there is no where to edit it. I have been unable to work and am beyond frustrated. Is there an option to revert back to the perfectly fine previous version?

[nnd4spd79]

I want to be able to find advanced tools on the app. Used to have it now i dont, cant change listing duration on fixed price, get random offers tho i remember unchecking it. This is a horrible update. I can find it on my computer, and do it that way, the app should be the same 

[harrisbehe]

This is the worst update eBay has forced on it's sellers. Unacceptable.

[ancarman1]

Please tell me this is not permanent.  Lots of extra clicks to get to places, must scroll further to see what you have in your draft listing.  Would not let me select good till cancelled.  Auto chose auction.  Did not retain my payment options.  Does not seem to retain any of my business policies.  Clunky.  

[clarajeans]

Please go back to the previous selling template!

I’ve only created a couple drafts sine the update.....Here are several  issues I’ve noticed with the new version, so far:

1. Store Categories are gone 

2. Unable to use bullet points in my item description 

3. Bold feature does not work properly (I tried to bold a few words that I accidentally unbolded, but it does not work)

4. Unable to add extra notes to “Like New”, “Very Good”, “Good”, “Acceptable” conditions 

5. Package size/weight & Shipping rates are not saving (listing instructs buyer to “ask seller for shipping quote” even though I included ALL the required package size & shipping info)  **i have screenshots of this b/c I sent an email to iosfeedback. 

I haven’t even tried to add pictures to my drafts yet, because I’ve read that other sellers are having issues. I am just not motivated to create any new listings since this latest update.... PLEASE GO BACK TO THE PREVIOUS VERSION!!!

[hjs2910]

I find that I cannot amend the item condition specifics if I use the sell similar function. I have similar items to sell but the condition is sometimes different. If I click sell similar it maintains the “good” condition but doesn’t have the section where you can provide additional detail on the condition. When listed however it does carry over the item condition specifics from the item I am selling similar to.  I have to go onto the desktop site to amend them which is time consuming.

I very much prefer the previous version and my above comments are largely relevant to my other account that I use to sell on. 

[tradingpost_85]

Ok first, the interface is terrible, and needs more loading than usual, second, where is the item condition (new, used,etc) this is so important and we have to go back to a desktop to modify all of that !!! A whole update make no sense !!! I’m using iPhone 7

Thanks