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eBay app on Android won't load

Cannot use eBay app because of error type: 485320. EBay app won't load anything. Latest app downloaded from Google Play Store. Latest Google Android Pie OS on Google Pixel 3A XL phone. Please help. Thanks in advanced.

Message 1 of 56
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55 REPLIES 55

Re: eBay app on Android won't load


@luxuryfeel wrote:

Having exact same problem


Please install the latest google play services

 

https://play.google.com/store/apps/details?id=com.google.android.gms&hl=en_US

Message 46 of 56
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Re: eBay app on Android won't load

Big problem, ebay won't load since the new play store app has installed, I've tried all sorts but nothing is working! 

Message 47 of 56
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Re: eBay app on Android won't load

Updating Google play services worked for me. I tried all of the other suggestions but this was what finally got it working again for me

Message 48 of 56
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Re: eBay app on Android won't load

What if i'm not a google 'customer'?
Message 49 of 56
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Re: eBay app on Android won't load

My phone says the Google play store is up to date.. what's the current version?
Message 50 of 56
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Re: eBay app on Android won't load

I use the Uptodown app store to download updates.. they have all the previous versions also
Message 51 of 56
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Re: eBay app on Android won't load

@superdavedll 

 

The Android app now requires 5.x and higher to run. If your device cannot get to Android 5 or higher we recommend you use www.ebay.com. 

Message 52 of 56
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Re: eBay app on Android won't load


@superdavedll wrote:
With 4.4.4 you "suggest" the browser?
Does your app support 4.4.4 or doesn't it?
On 4.4.4 my xt1080 will not update past 5.10.0.11
I don't understand why factory resetting this phone would cause your app to stop authenticating with your server?
I'm sure it's something to do with the accumulating Android updates that all got deleted when I did the factory reset. So what update an I missing?
Installing your app from 1.6.1.6 and manually installing each update to 5.10.0.11 didn't get it to work, so it's probably something missing in the operating system.
But I'm sure you already knew that, and are working on a fix.. unless you are no longer supporting Android 4.4.4 ?

That is correct android 4.4.x is no longer supported with 5.10.0. We recommend you use the mobile browser and visit ebay.com.

 

Thank you

Message 53 of 56
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Re: eBay app on Android won't load

Unacceptable
Message 54 of 56
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Re: eBay app on Android won't load

Update google services it's work for me. 

Message 55 of 56
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Re: eBay app on Android won't load

What worked for me was doing a "Clear Data" for the ebay app and re-login.

Message 56 of 56
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