eBay Android app switches language

[turntabletechnician]

Language changes to Chinese from English when I select "Help & Contact" from an auction purchase or from "Customer Service" in the Settings menu.

My system, eBay account and app language is English. My location is Hong Kong.

I cannot use any support function and have to resort using a PC web browser for any support or claim functions, previously this wasn't an issue on the Android app.

[mobile_feedback]

---

@turntabletechnician wrote:

Language changes to Chinese from English when I select "Help & Contact" from an auction purchase or from "Customer Service" in the Settings menu.

My system, eBay account and app language is English. My location is Hong Kong.

I cannot use any support function and have to resort using a PC web browser for any support or claim functions, previously this wasn't an issue on the Android app.

---

Thanks for reporting this. In previous versions you were seeing English help content and now on the latest version you are getting it in Chinese?