Their system is linked to ebay. To see how the address is written.
You can message the buyer saying the address that they provided was invalid, as you can't send to any address other then the one given.
There is no way, you can correct it by yourself, As
You can tell the buyer that you are issuing a refund and they are welcome to resend their payment "with the correct address",
or if they wish to cancel the transaction, then you can legit send "buyer requested" to get your fees back.
Try that 1st Or call eBay Supports.
Javda
